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PACT Life Skills Case Manager

MultiCare Health System
paid time off, tuition assistance
15870 1st Avenue South (Show on map)
Jan 17, 2026

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0 Schedule: Varies

PACT (Program for Assertive Community Treatment) is an intensive and highly integrated approach for community mental health service delivery. The multidisciplinary team shares a caseload of individuals who experience symptoms of the most serious forms of mental illness, predominantly but not exclusively the schizophrenia spectrum disorders. Many individuals also experience substance abuse, victimization and trauma, psychiatric hospitalizations, arrests and incarceration, homelessness, and additional significant challenges. The symptoms and complications of mental illnesses lead to serious functioning difficulties in several areas of life, often including work, social relationships, residential independence, money management, and physical health and wellness.

Essential Duties & Responsibilities:

  • Collaborate with a multi-disciplinary team including mental health professionals, nurses, prescribers, peer counselors, SUD specialists, and vocational staff.
  • Deliver recovery-oriented services such as case management, treatment planning, resource assistance, crisis intervention, and group/individual services.
  • Assist clients in identifying and accessing resources and collaborate with community resources on behalf of clients.
  • Assist clients in the development of healthy coping mechanisms in individual or group settings.
  • Conduct risk assessments, develop and implement safety plans, and provide crisis intervention and stabilization services as needed, including facilitating access to inpatient facilities for behavioral health care.
  • Provide ongoing support to clients in their homes and community environments.
  • Participate in the 24/7 on-call rotation and deliver after-hours support as needed.

This position requires regular driving and mobility in community settings.

Position Summary

The Mental Health Advocate provides supportive counseling and case management services to adult behavioral health clients under the direction of a licensed professional. Supportive counseling may include symptom management and skills training using behavioral principles and a structured session approach. Case management includes care coordination, resource identification and development, advocacy, service monitoring and follow-up, collateral supports.

Responsibilities:

  • Serves as a consumer advocate in relation to the mental health system, community agencies, and the consumer's support system, as needed.
  • Provides person-centered supportive counseling, assessment of needs/risk, skills training, advocacy and case management for clients
  • Assists in developing problem-focused, goal-oriented treatment plans which address the specific needs of the consumer and specific anticipated clinical outcomes.
  • Provides comprehensive community support activities to assigned caseload, including assistance in identifying and utilizing community resources, liaison with other agencies and organizations, referral to appropriate community programs, completion of all necessary reports.
  • Maintains consumer records in keeping with Agency, County, and State guidelines.
  • Coordinates discharge planning, including referral to appropriate agencies for ongoing needs.

Requirements:

  • Must obtain Washington State Agency Affiliated Counselor registration within 90 days of placement in job, unless a higher credential is held
  • Driver License/Abstract
  • One (1) year of experience working with seriously and persistently mentally ill adults or in a Behavioral Health setting preferred

About Navos Behavioral Health

Navos, part of MultiCare's Behavioral Health Network, offers comprehensive behavioral health care for people of all ages. Specializing in mental health and substance use disorder treatment, Navos provides inpatient psychiatric care, residential treatment and community-based programs. Known for its innovation and compassionate approach, Navos is a leader in helping individuals recover and reclaim their lives.

Why MultiCare?

  • Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

  • Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

  • Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

  • Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

  • Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

  • Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.58 - $35.36 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

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