Maintenance Technician Level II

Role:

To provide general maintenance and maintain security for the bank's facilities.

Essential Functions & Responsibilities:

E 80% Assists the Manager with system operations, including system design, maintenance, and updates. Supervises maintenance staff. Assists Manager in ensuring that the facilities are a safe, efficient, and inviting environment. Assists the Manager with building maintenance, as well as the surrounding grounds. Coordinates and directs select contractors and vendors associated with the upkeep and supply of Facilities. Assists with building security functions, safety inspections, and facility inspections. Maintains the upkeep and inventory of building and office equipment; assists with the assembly of select equipment and furniture as needed. Keeps track of costs and invoices as assigned. Coordinates repairs and maintenance of all Facilities systems such as HVAC, plumbing, power, sewer, signage, and lighting. Assists Manager with the installation and maintenance of critical branch equipment, including banking equipment and furniture. Performs select building systems inspection, maintenance, and records management. Coordinates and schedules work submitted to Facilities through the internal help-desk system. Assists with providing newly hired employees with workspace, furniture, and supplies. Maintains fleet vehicles including cleaning and routine maintenance. Maintains effective communication with branches, departments, and Leadership team on projects. Performs duties as assigned by management Performs daily general maintenance duties at all bank offices, including repairs, maintains storage facilities; Performs routine preventive maintenance on a regular schedule (performing repairs, repairing roof leaks, maintaining plumbing and electrical systems, changing air filters, washing of A/C coils, checking electrical components, changing light bulbs and fixtures, servicing bank vehicles, etc.).

E 10% Works with IT Department staff to prepare offices and work areas for new employees or to arrange physical transfers; helps to move furniture and supplies as needed. Works with the Marketing Department and other areas of the bank to set up for meetings, luncheons, training sessions, and special events; cleans up after events; helps with holiday decorations.

E 5% Performs mail route and periodic building checks for security.

N 5% Performs other job related duties as assigned.

Performance Measurements:

1. To comply with the letter and with the spirit of the bank's Code of Business Conduct and Ethics.

2. To maintain the confidentiality of customer and any other sensitive information.

3. To be punctual and have regular attendance.

4. To ensure all personnel have a safe working environment in which to operate.

5. To complete required training and undertake additional training as needed to increase job knowledge and maximize productivity.

6. To develop and maintain a positive and productive working relationship with department/branch staff.

Knowledge and Skills:

Experience: Five years to eight years of similar or related experience.

Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills: Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (Customers or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills: General maintenance experience is desired. Excellent written, oral and interpersonal communication skills are necessary. Must be able to work independently and possess problem solving skills.

Physical Requirements: Must to able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination and stamina. Requires lifting no more than 75 lbs. at a time with frequent lifting or carrying of 50 lbs.

Work Environment: This job operates in a professional office environment. This role routinely works around moving equipment and is in outdoor conditions that include inclement weather, heat, and humidity. Some travel to branches required. As a general rule, this job's working hours expectation is Monday through Friday, from 8:00am until 5:00pm, unless otherwise approved by the Facilities Manager. Periodically, there may be circumstances that require coming in earlier than 8:00am, and/or staying later than 5:00pm, in order to assist the Facilities Manager with various tasks.