Patient Service Representative-Urogynecology

MaineHealth
parental leave, remote work
United States, Maine, South Portland
100 Brickhill Avenue (Show on map)
Jan 14, 2026
Description Medical Group Practices Clerical/Administrative Support Req #: 63349 Patient Service Representative (PSR) Urogynecology - MaineHealth Scarborough, Maine \| Per Diem MaineHealth is seeking a Patient Service Representative (PSR) to join our Urogynecology practice located at 300 Professional Drive in Scarborough, Maine. This role is an essential part of the patient experience, supporting both our care team and the patients we serve through compassionate, efficient front-office operations. The Patient Service Representative greets patients, answers telephones, schedules appointments, and performs a variety of general office and administrative duties as assigned. This position plays a key role in ensuring smooth daily operations and a positive, welcoming environment for patients. About the Practice We are a team of caring, highly engaged professionals dedicated to improving urogynecologic care for patients across Maine. Our practice has recently moved into a beautiful new space, conveniently located just off Route 1 in Scarborough. We value collaboration, excellent patient care, and work-life balance. Key Responsibilities Greet and assist patients in person and by phone Answer and triage incoming telephone calls Schedule patient appointments and manage calendars Perform general office and administrative duties as assigned Support clinic operations to ensure an efficient and positive patient experience Schedule & Flexibility Operating hours: Monday-Friday, 8:00 a.m. - 4:30 p.m. Per diem position with flexibility in scheduling Seeking candidates who can consistently work at least two days per week Remote work flexibility may be available after at least six months, depending on the candidate's readiness and performance Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school diploma or GED preferred. License/Certifications: N/A Experience: Previous office experience with medical office experience preferred. Additional Skills/Requirements Required: N/A Additional Skills/Requirements Preferred: Proficient computer skills. Hiring Scam Alert MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report immediately to mhcareers@mainehealth.org Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family. MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today. If you have questions about this role, please contact rebecca.rand@mainehealth.org