RADIO & LOW VOLTAGE TECH APPRENTICE

Summary: Trouble shoot, repair, maintenance, program wireless communication equipment such as 2-way radios, transmitters, receivers, antennas for customers. The technician will develop skills working with but not limited to the following: Installing and Servicing Fire Alarm systems, installing and Servicing Burglar Alarm systems, Installing and Servicing Hardwired and Wireless systems, Installing and Servicing CCTV systems, Installing and Servicing Access Control systems Installing and Servicing Intercom systems

Supervisory Responsibilities: N/A

Essential Functions: Tasks that must be performed by the person in this job. Reasonable accommodation(s) may be requested to enable individuals to perform the essential functions. Other duties as assigned.

• Diagnose, troubleshoot, discuss, and resolve wireless communication equipment questions and problems with customers in a positive and efficient manner in person on customer's site, by phone, e-mail, and at Day Wireless Systems' shop location.

• Perform required diagnostic and analytical tests to diagnose and repair wireless communication equipment.

• Analyze and comprehend diagnostic test results and use to repair and program radios and wireless equipment.

• Work with customer to determine deadlines, urgency, timeline, and schedule of completing repairs, maintenance, and programming with customers, vendors, and shop management to ensure resolution of problem meets customer's needs.

• Perform wireless communications system programming, per industry practices and vendor criteria.

• Performs the installation of radio and wireless mobile and base communications systems per industry practices and vendor criteria.

• Reports any accidents, maintenance needs, or repairs to management while using any company vehicle. Practices and follows safe driving procedures as described and required in safe driver training.

• Must have California Driver's license and be insurable per an acceptable driving record.

• Must be able to travel, this may be local, daily travel or overnight travel.

• Must be able to work during the days / hours of Mon thru Fri, 8 a.m. to 5 p.m. and must be available for occasional mandatory over time, with little to no advance notice.

Non-Essential Functions: Tasks that may or may not be performed by the person in this job.

• Maintains cleanliness and maintenance of any company vehicle.

• Fill out and complete time sheets, job tickets, data entry.

• Retrieving parts from warehouse for repairs and maintenance.

• Lifting boxes, tools, computers, service monitors, and other shop equipment.

Education and/or Experience: Associate's (A A) degree or equivalent from two-year college or vocational school in electronics and wireless system repair is preferred but not required. Minimum 6 months to a year of related work experience in electronic communications repair is required; or the equivalent combination of education and experience. Acceptable previous experience in diagnostics, repair, maintenance, program wireless communication equipment such as 2-way radios, transmitters, receivers, antennas for customers.

Knowledge of radio repair, mobile installations, DC, AC, and RF Theory as it applies to wireless communications.

Licenses, Certifications: Valid driver license and must be insurable to drive.

Tools, Equipment, Machines (non office): Ability to operate test equipment to perform diagnostics on wireless equipment. Basic hand tools such as cordless power drills, screw drivers, wrenches, etc. are typically used in the performance of this job.