Freight Pay & Audit Manager

Join us to create change and have an impact in homes around the world.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

All about the role:

The Freight Pay & Audit Manager is responsible for overseeing the end-to-end freight invoice validation, payment, and audit processes across all logistics operations. This role ensures financial accuracy, contractual compliance, and cost optimization in freight spend, while driving process improvements and supporting strategic decision-making. The manager acts as a key liaison between finance, logistics, procurement, and external carriers, ensuring that all freight payments are accurate, timely, and aligned with organizational goals.

Where you'll be:

This position will be based in the HQ, Charlotte North Carolina. This role offers a Hybrid work schedule (60% work in the office and 40%remote).

What you'll do:

• Oversee the validation, processing, and payment of all freight invoices, ensuring accuracy against contracts, rate agreements, and shipment data.

• Investigate and resolve discrepancies, disputes, and exceptions with carriers and internal stakeholders.

• Manage onboarding and setup of new carriers in freight audit and payment systems.

• Maintain carrier master data and ensure compliance with contractual terms.

• Lead regular audits of freight invoices to identify errors, overcharges, and opportunities for cost recovery.

• Ensure adherence to internal controls, audit requirements, and regulatory standards.

• Support internal and external audits with documentation and process transparency.

• Develop and maintain SOPs for freight payment and audit processes.

• Lead initiatives to automate and streamline freight audit and payment processes.

• Collaborate with IT, finance, and supply chain teams to implement system upgrades and process improvements.

• Monitor and improve data flows between logistics, finance, and carrier systems.

• Partner with procurement and logistics teams to support carrier performance reviews and negotiations.

• Maintain strong relationships with carriers and third-party audit providers.

• Ensure timely and precise payment of freight invoices to maintain vendor trust and service quality.

• Supervise, train, and mentor freight audit and payment specialists.

• Establish performance metrics and drive accountability for operational excellence.

• Foster a culture of collaboration, ownership, and continuous improvement.

Qualifications:

• Bachelor's degree in Supply Chain, Finance, Business, Accounting, or related field.

• Minimum 5 years of experience in logistics, freight audit, finance, or payment operations.

• Minimum 3 years of experience leading and managing cross-functional or global teams.

• Experience with investigating and resolving discrepancies, disputes, and exceptions with carriers and internal stakeholders.

• Strong understanding of transportation operations, carrier contracts, freight billing, transportation modes (LTL, TL, ocean, air) and carrier billing practices.

• Strong analytical skills and proficiency in freight audit platforms, ERP systems.

• Excellent communication, negotiation, and problem-solving skills.

Benefits highlights:

• Medical, dental, vision and life insurance.

• Competitive holiday and vacation time off program.

• Retirement Savings Plan (401(k)) with relevant company contribution.

• Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service.

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on:

Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/

Electrolux Group Careers: https://career.electroluxgroup.com/global/en

Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through hrsnorthamerica@electrolux.com. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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