Administrative Support Specialist (TEACCH Greenville)

Monday - Friday; 8:00am - 5:00pm

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

This position is assigned to the Greenville TEACCH Center which serves counties throughout the eastern region of NC. The primary role of this position is to manage clients (patients) coming into the clinic including communicating with patients and clinical staff to coordinate and schedule clinical visits across a variety of clinical services. Additional roles include management of the referral process to ensure it is successfully completed, general clerical and administrative support to the Clinical Director and other clinical staff, maintenance of client charts, and support for the training program.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Office administration experience is required. Demonstrated ability with Microsoft Office (e.g., Word, Excel, Teams, Outlook) and other computer applications is required. Demonstrated accuracy/attention to detail is required. Demonstrated written and verbal communication skills as well as interpersonal skills required.

Demonstrated ability to prioritize and manage multiple priorities required. Demonstrated customer service skills required. Demonstrated ability to problem-solve both unusual and routine issues required. Demonstrated experience with coordinating events or meetings is required.

Preference for medical/behavioral health office experience. Working knowledge of CPT and ICD-9/ ICD-10 coding. Experience working with and Electronic Medical Recordkeeping ( EMR) system such as EPIC. Experience with verifying and requesting authorizations from client/patient medical/behavioral health insurance. Bilingual in Spanish highly desirable.

Not Applicable.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.