Sr Administrator - Carrier Relations & Contract Management

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Serve as a contact and negotiator on contracts and agreements with cable companies, federal and state entities, wireless carriers, ILECs and CLECs. Work with TDS Attorneys on contract reviews and legal approvals.
• 911/E911
• Wireless Interconnection
• Traffic Exchange
• Franchise
• Other Carrier to Carrier Agreements/Amendments as required
• Manage the administration of all negotiated contracts
  • • Adhere to database procedures for legal/signatory approval and Monitor contracts for specific updates, including renewals, rate increases, insurance, bonds and terminations.
    • Prepare Contract Execution Request Forms (CERF) and signature packages
    • Prepare Contract Billing Information Transfer Sheets (CBITS)
    • Coordinate/monitor PSC filings and approvals
    • Adhere to all legal administration requirements
• Manage compliance activities related to state and federal broadband grant agreements. This entails initial reporting requirements for new grants, and ongoing reporting of progress during the life of the broadband project, as well as post-project compliance activities in accordance with grant agreement terms.
• Monitor, review, and handle incoming email notifications sent to Carrier Relations via industry notices, external & internal inquiries and to the Ariba contract mailbox (review designated contract, determine action needed, complete tasks and/or update Event notice settings). Maintain the Carrier Notices tracking log and lead the inter-departmental team during the quarterly Carrier Notices meeting to ensure that all changes are timely captured and acted upon across the organization. Administer outgoing carrier notifications for network and billing changes, maintain TDS public notice website. Provide key support to Carrier Relations and other GRA personnel on an ad hoc basis. Examples include, monitoring PSC contract filings & approvals, ensuring compliance with TDS record retention policy, and ad hoc support for both reporting and tariffing.
• Receive, track, and process carrier accounts payable invoices utilizing multiple data spreadsheets and Invoice Payment systems. Analyze whether a received invoice should be disputed and contact the appropriate people within the organization regarding a dispute. Work with Customer Account Services to dispute accounts.

Required Qualifications

• Bachelor's degree -OR- 4+ years professional work experience.
• 2+ years' experience in contract administration.

Other Qualifications

• Familiarity with internal management systems (Ariba contract management system and the xSuite Fiori Invoice Payment system).
• Knowledge of telecommunications industry.
• Ability to work both independently, as well as effectively with individuals from various disciplines both inside and outside of the company.
• Excellent organizational skills and the ability to manage and prioritize multiple requests.
• Attention to detail.
• Knowledge of PC applications and databases, e.g., Microsoft Word, Excel, Outlook, Adobe Acrobat PowerPoint.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.