People Relations Partner

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

The Employee Relations Consultant will facilitate and lead employee relations on behalf of HealthEquity. This role reports directly to the Director, People Relations and Compliance on the People Team. This important role supports all aspects of the People organization as well as team members and leaders across the enterprise. The ideal candidate will have phenomenal attention to detail and sense of urgency, with the ability to optimally prioritize many diverse tasks. The candidate will work proactively to build relationships, support internal processes, simplify, and support business requests.

HealthEquity's leadership and 3,000+ team members adopt a culture symbolized by the Purple in the Company's logo. Being "Purple" means standing out from the crowd by going above and beyond to help others, including fellow team members, members, People Business Partners, and the community. To keep its culture strong in the face of rapid growth, HealthEquity has a deliberate strategy to develop our own team members for promotion. We encourage all "Purple" people to apply to HealthEquity.

What you'll be doing

Handles all aspects of employee relations for the People Team. Partners with the People Business Partner to support leaders and team mates by investigating issues and providing remediation strategies realted to employee issues. Develops further training as needed.
• Provides education and counsel for leaders and team members in matters of team member relations.
• Supports the People Business Partners through performance-related conversations, including corrective actions, written warnings, and involuntary terminations
• Uses surveys, interviews, and other studies to conduct research regarding human resource policies and other employment issues. After analyzing the information, makes recommendations on changes.
• Supports sophisticated and/or highly sensitive employment-related inquiries from team members, leaders, and/or other People team members. Partner and refer matters to appropriate teams when applicable including Legal and Compliance in accordance with our protocols.
• Serves as the People liaison to Legal on management of People-related investigations and partners with the Legal team on triaging and coordinating investigations. May investigate and respond to team member concerns, complaints, and/or provide general guidance, always aspiring for successful resolution.
• Maintains an awareness of and currency on "HR" principles and the related regulatory environment. This may involve attending training sessions or meetings in which information is imparted and discussed.
• Communicates company policies and various state/federal laws concerning employment to managers, supervisors, and employees.
• Collaborates with Business Partners, Legal, and Business Unit leadership on matters of policy.
• Collaborates with Business Partners and Business Units, and Legal when needed, in the preparation for and participation in employee conversations.
• Partners closely with Legal team on legal development communications/trainings, higher risk or critical matters, and other matters in accordance with our protocols.
• May perform other related duties as assigned.

What you will need to be successful

• Bachelor's degree in Employee Relations, Human Resources or related field required and five years of human resource administration, plus three years in employee relations.
• SHRM-CP or SHRM-SCP or PHR or SPHR strongly preferred.
• Excellent oral and written communication skills.
• Excellent interpersonal, counseling, and negotiation skills.
• Deep knowledge of business policy and employment laws.
• Ability to comprehend and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Experience in and thorough understanding of dispute resolution and investigation techniques.
• Ability to remain thoughtful, calm, and persuasive in controversial and/or confrontational situations.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite.
• Knowledge of Equal Employment Opportunity and affirmative action requirements.

#LI-Remote

This is a remote position.

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education& tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.