New

Employment Program Assistant, MFIP Hennepin

CLUES
$21.50 - $23.00 (DOQ) - Full benefits package available in accordance with current CLUES policies-includes: medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services a
life insurance, paid time off, paid holidays, retirement plan
United States, Minnesota, Minneapolis
Jan 14, 2026
POSITION SUMMARY The Employment Program Assistant, MFIP Hennepin (Program Assistant) provides general administrative and programmatic support and coordinates administrative details and functions for CLUES Minnesota Family Investment Program (MFIP) in Hennepin County. The Program Assistant is responsible for providing general case management assistance and overall support to the MFIP Employment Coaches and is responsible for the continuous support of employment services for MFIP participants. This Program Assistant offers linguistically and culturally appropriate services to help clients address and overcome the barriers that prevent them from achieving self-sufficiency, specifically through MFIP, employment, and support services. Department: Economic Prosperity Reports to: Employment Supervisor, MFIP Location: CLUES Minneapolis, MN Office Position Type: Regular Schedule: Part-Time, 20 hours/week. Generally Monday - Friday Office hours. Estimated Pay: $21.50 - $23.00 per hour (depending on experience & qualifications). Benefits: Full benefits package available in accordance with current CLUES policies-includes: medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services and ID theft protection; retirement plan; educational assistance; paid holidays; and paid time off. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide administrative support to Employment Coaches who work with the MFIP program such as data entry, printing and copying, mailing and emailing, filing, note taking, and record keeping utilizing Workforce One (and other data platforms). Support MFIP walk-in days by assisting participants with filling out forms, managing traffic flow, and providing support to Employment Coaches. Provide information to new participants as needed, complete referral process, and register all referrals and new participants in Workforce One platform. Coordinate and manage the MFIP referral queue and process via Workforce One. Schedule appointments to complete program overviews and enrollments for participants. Work closely with Employment Coaches to facilitate program orientation and workshops. Assist in connecting participants with workshops such as Career Planning, Job Search, Job Clubs, Life Skills, National Career Readiness Certificate, CareerForce, etc. Assist MFIP team to connect program participants to appropriate services and resources such as: childcare, housing, mental health services, education, training, etc. Work with Employment Coaches to assist participants with career search activities and pathways to employment, as appropriate and requested. Assist Employment Coaches in collecting participation hours on a weekly and monthly basis, depending on the individual employment plan, and support with data entry and management. Process supportive services in a timely manner. Promote the mission, operating values, and agency services of CLUES within the community. Maintain client confidentiality in accordance with HIPAA, agency policies and other applicable laws, regulations and ethical standards. Carry out all other duties as assigned by supervisor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RELATIONSHIPS This position has no supervisory responsibilities. QUALIFICATION REQUIREMENTS Education, Experience & Key Abilities Required Qualifications: High School Diploma or equivalent with at least 2+ years of working with program support, logistics, administrative assistance, analyzing data, etc. Equivalent combination of education and experience may be accepted. 1+ years of case management experience, highly preferred. 1+ years of experience working with programs such as MFIP, DWP, and/or ABE highly preferred. Proficient in Microsoft Office products including Word, Excel, and Outlook. Experience working with a diverse population and committed to advancing racial equity and opportunities for program participants. Understanding of confidentiality and data privacy. Strong written, verbal, interpersonal, and customer service skills. Must work effectively in a team-structured delivery system. This position requires compassion, collaboration, and excellent customer service to our program participants. A valid driver's license, vehicle insurance, and a reliable vehicle to provide coverage and support for program tasks is preferred. Language Skills Effective communication in English, both verbally and in writing required. Bilingual in English and Spanish, Somali, or another language highly preferred. Ability to read, analyze, and interpret written materials, maintain accurate documentation, and respond appropriately to questions and requests. Computer Skills Proficient in Microsoft Office (Word, Excel, PowerPoint) and other common software (e.g., database, reporting, client management systems, etc.). Must be willing to attend training to advance technical skills and maintain appropriate skill levels to perform job duties. WORKING CONDITIONS Background check Must pass a criminal background check. As a condition of continued employment, staff person may be required to submit to periodic re-verification of these, and additional background checks. ABOUT US Comunidades Latinas Unidas En Servicio (CLUES) is a non-profit provider of behavioral health and human services. The organization was founded in 1981 with a vision for improving the quality of life of the Latino population in Minnesota. Our mission is to advance social and economic equity and wellbeing for Latinos by building upon our strengths and cultures, uplifting our community, and enabling leadership for systemic change. Although our services focus on the Latino family, our experience and capabilities enable us to serve individuals and families from all walks of life including new immigrants and low-income families who dream of a better future. Our programs and services encompass a holistic approach to addressing the complex and interrelated barriers our community faces, including programming that advances Community Wellness, Community Leadership, and Community Prosperity. Our approach is always to uphold and celebrate cultural richness and community assets as we connect individuals and families to resources, skills, institutions, and opportunities. Our Board of Directors is entirely volunteer and comprised primarily of experienced Latino professionals. We employ a diverse, multicultural staff to ensure our services are linguistically and culturally relevant, including approximately 140 employees and over 700 volunteers annually.