Healthcare Program Manager

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at UST.com.

You Are:

A Senior Program Manager who will lead large-scale healthcare technology programs across multiple initiatives within UST s healthcare portfolio. You will have strategic oversight, operational excellence, and compliance with healthcare regulations. You will also manage multi-million-dollar engagements, drive transformation initiatives, and ensure seamless delivery across distributed teams.

The Opportunity:

• Own end-to-end delivery of healthcare programs, ensuring adherence to SLAs and OLAs.
• Establish governance frameworks, conduct regular reviews, and manage risk mitigation plans.
• Drive compliance with UST Business Continuity Planning and security standards.
• SLA adherence across production support and transformation programs.
• Successful execution of transition plans and transformation initiatives.
• Maintain audit readiness for regulatory and client requirements
• Serve as the primary point of contact for client executives and UST leadership.
• Facilitate executive forums, steering committees, and governance meetings.
• Align program objectives with clients digital transformation roadmap.
• Support transition and transformation initiatives across healthcare platforms.
• Implement automation and optimization strategies to reduce IT spend and improve efficiency.

What you need:

• At least 12 years in IT program delivery, with at least 5 years in healthcare domain.
• Experience in the Healthcare payer systems, Medicare/Medicaid operations, regulatory compliance.
• Proven ability to manage large, distributed teams (100+ associates) across onsite/offshore.
• Familiarity with platforms like Facets, MACESS, and cloud-native solutions.

Nice to have:

• Bachelor's degree in healthcare administration, Business, or related field; advanced degree preferred
• PMP or PgMP; Agile/Scrum certification

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range: $ 130,000-195,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent childcare, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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program management,healthcare regulations,governance frameworks,healthcare technology,business continuity planning,automation,risk mitigation,healthcare platforms