GENERAL SUMMARY: Under the direction of the Vice President of Transformation for the Care Delivery System, the Director of Transformation for the Clinical Care Services is responsible for leading and implementing strategic initiatives aimed at enhancing the quality, efficiency, and effectiveness of clinical care delivery within the organization. Ideal candidates for this role will be individuals with direct clinical care experience who can bridge the gap between frontline providers, clinical staff and leadership, driving innovation and sustainable change across clinical operations. This position is integral to collaborating with leadership to holistically redesign care delivery models, enhancing patient flow, patient outcomes, provider satisfaction, staff engagement, quality of care, and employee safety. The Director will have an interest and experience working on initiatives focused on business growth, physician alignment and engagement, health plan and delivery system alignment, and new business ventures. This role requires a flexible, enthusiastic, experienced leader who also enjoys rolling up their sleeves. Key responsibilities include:
Overseeing daily activities of project management and performance improvement staff and activities in the areas of application support, analytics and reporting, process improvement and project management including ensuring alignment of all activities to System objectives and initiatives. Supporting development of process and project acumen throughout the organization through the development and deployment of core curriculum and by ensuring that all staff coach others to spread their expertise. Collaborating with the Vice President, Strategic Transformation, key leaders in Operations, Clinical, Business Development, Planning and Analytics, Innovation, Finance, and Quality. Driving executive level strategic priorities and managing the work of the transformation consultants who are deployed across the enterprise to drive transformational change. Staying apprised of new approaches, innovations, and integration opportunities serving as a teacher, coach, and doer. Interacting with and leading teams in a highly matrixed environment with considerable engagement with leadership.
EDUCATION REQUIRED:
Bachelor's Degree, required. Master's degree (M.A., M.S., M.B.A.) in Business, Engineering, Management, Healthcare Services Administration, Nursing, or another clinical field is preferred.
EXPERIENCE REQUIRED:
Minimum of five (5) years of experience in process engineer/improvement, planning, clinical quality/safety, operations, or management consulting experience, required. Minimum of five (5) years of managing professionals, required. An emphasis in healthcare in clinical settings is strongly preferred. Previous experience in major project management and strategic planning and deployment is strongly preferred. Additional Information
- Organization: Corporate Services
- Department: Transformation Consulting Admn
- Henry Ford Health Location: Corporate Services
- Shift: Day Job
- Union Code: Not Applicable
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Henry Ford Health System
Jan 16, 2026