Enterprise Customer Engineer

Nokia of America Corporation, Enterprise Customer Engineer (Multiple Positions), Raleigh, NC.

• Design, upgrade, and migrate Access Networks for Nokia customers, using Network Management systems, including the latest technologies.

• Engage and interact with customers in both pre and post-sales support activities, providing assistance for new equipment and new software releases.

• Analyze, test, troubleshoot, and evaluate existing network systems, such as cloud networks, servers, and other data communications networks.

• Perform network maintenance to ensure networks operate correctly with minimal interruption.

• Resolve computer network problems. Document network-related activities or tasks.

• Drive technical knowledge transfer and network design recommendations to Nokia customers on our products and solutions and our new releases, as well as provide ad-hoc training and support on the provisioning and operations of the Access network.

• Develop configuration playbooks and validate existing playbooks with new software releases.

• Provide measurable input into new products, processes, standards or operational plans in support of business strategies.

• Analyze, develop and implement concepts and solutions as a subject matter expert. #LI-DNI

Must have a Bachelor's degree or foreign equivalent in Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 5 years of post-bachelor's progressive related work experience; OR a Master's degree or foreign equivalent in Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 3 years of related work experience.

Of the required experience, must have 3 years of experience with the following:

• Access technologies including GPON (Gigabyte Passive Optical Network) and XGS-PON (10 Gigabit Symmetrical);

• SDAN (Software Defined Access Network), both management platform and OLTs;

• Layer 2 and Layer3 protocols;

• Develop configuration templates for software, hardware configuration templates, IP addressing, VLAN, Capacity, and QoS plans; and,

• Network engineering, network design, and network integration.

Domestic travel up to 15% required.

Employer will accept any suitable combination of experience of education, training or experience.

TO APPLY: Email CV to us.jobs@nokia.com with Job Code NC26-2407509 in subject line.

If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive compensation and benefits package: https://www.nokia.com/careers/our-locations/united-states/