Campus Kiosk Ambassador
 The University of Texas at Austin | |
flexible benefit account, sick time, 403(b), retirement plan, employee discount
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 United States, Texas, Austin | |
| 101 East 27th Street (Show on map) | |
 Jan 16, 2026 | |
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Job Posting Title: Campus Kiosk Ambassador---- Hiring Department: Parking and Transportation Services---- Position Open To: All Applicants---- Weekly Scheduled Hours: 40---- FLSA Status: Non-Exempt---- Earliest Start Date: Immediately---- Position Duration: Expected to Continue---- Location: UT MAIN CAMPUS---- Job Details: General NotesWho We Are UT Parking and Transportation Services is responsible for the management of over 17,000 parking spaces on campus, including 12 parking garages and more than 50 surface parking lots. Our operations include the distribution and regulation of daily, permitted, and event parking, as well as the maintenance of parking lots and garages. We also provide assistance to those parked on or traveling through campus. This assistance includes jump-starts and opening vehicles for those locked out. For more information on UT Parking and Transportation Services, please visit: https://parking.utexas.edu/. Your skills will make a difference. You'll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of University Business Services staff, thereby enhancing the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits * Voluntary Vision, Dental, Life, and Disability insurance options * Generous paid vacation, sick time, and holidays * Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds * Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) * Flexible spending account options for medical and childcare expenses * Robust free training access through LinkedIn Learning plus professional conference opportunities * Expansive employee discount program including athletic tickets * Free access to UT Austin's libraries and museums with staff ID card * Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card * For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. PurposeThe Campus Kiosk Ambassador serves as the first point of contact for visitors, guests, and community members entering the university campus. This role is responsible for providing exceptional customer service, distributing campus information, and ensuring compliance with campus access and parking policies. Ambassadors help create a welcoming and safe environment while supporting event operations and daily campus activities. Responsibilities Campus Access & Visitor Engagement
Other related functions as assigned. Required QualificationsHigh school graduation or GED. Minimum one year experience in a supervisory capacity. Minimum two years' customer service experience. Strong interpersonal and communication skills. Experience using PC or compatible personal computer. Experience participating as a team member, completing reports, maintaining database records and maintaining files. Must have demonstrated professional demeanor, show attention to detail, have reliable transportation, and display punctual, dependable attendance. Ability to work outdoors and stand for extended periods. Must be able to walk continuously during an 8-hour shift, lift 30 lbs., bend and affix immobilization devices, etc. Must have clean driving record at time of hire and maintain an acceptable rating at all times. Must be flexible about work schedules. Relevant education and experience may be substituted as appropriate. Preferred QualificationsThree or more years' experience in campus ambassador or a community engagement role. Three or more years' customer service experience. Previous experience working in a university environment. Previous experience working in a large volume parking operation. Knowledge of UT structure, policies, rules and procedures. Demonstrated strong communication skills, both oral and written. Familiarity with campus layout and parking policies (training provided). Driving RequiredThis job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing). Salary Range$41,600 + depending on qualifications, paid overtime Working Conditions
Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. | |