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Customer Executive

Bimbo Bakeries
$127,600 - $178,600
paid time off, 401(k)
United States, New Jersey, Wayne
100 Riverview Drive (Show on map)
Jan 17, 2026
Have you ever enjoyed Arnold,Brownberry orOroweat bread? A Thomas' English muffin or bagel? Orperhaps snackedon a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!
More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, weprovide a safe and inclusive work environment that appreciates diversity, promotesdevelopmentand allows our associates to be their authenticselves.
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Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range: $127,600 - $178,600
Annual Bonus Eligibility
Comprehensive Benefits Package
Paid Time Off
401k & Company Match
Position Summary:
TheCustomer ExecutivewillrepresentBimbo Bakeries USA'sEastBusiness.This position willbe responsible forthe sales and profit of all BBU products within assignedcustomers.This position willalsobe responsible formanaging corporate sellingefforts;including promotional strategies,new items, displays, marketinginitiatives.This position will berequiredto build andmaintainsolid business relationships with all decision makers within thecustomeras well as with internal business unit partners.
Key Job Responsibilities:
  • Ensure compliance with all BBU safety programs promoted by the organization.
  • Ensure a safe working environment for all associates through safety programs promoted by the organization.
  • Responsible forimprovingoverallsalesof all BBU company products in all assigned major customers.
  • Provide leadership and direction for all assigned customeractivitiesserving as a liaison betweenCustomerteam and Sales Operations organization.
  • Provide strategic direction and aplansfor assigned customers thatintendto positivelyimpactandinfluenceBBU's short and long-term strategic priorities.
  • Develop and implement commercial bakery strategies utilizing BBU's strategic brands to develop customer's category and increase BBU share.
  • Responsible for anyheadquarterand member/group level business reviews with assigned customers.
  • Conveytimelycontracts, incentiveprogramsand marketing initiatives, andmaintainup to date customer pricing files both internally via BBU's systemsand withwithincustomer'ssystems.
  • Garner competitive Intel and develop action items that bring about overall improvement to BBU strategic brand portfolio.
  • Responsible for pre and post analysisonall promotions, in tandem with Customer Planning team, toidentifyand correct missed opportunities.
  • Functionally partner with Customer Planning and Sales Operations teams to maximize strategic priorities including growth and profitability in sales and freshness.
  • Work with Finance team to create annual customer budgets and manage overall customer spend including, but not limited to, temporary pricing changes, promotionalactivity, marketing programs, marketing contracts, display execution, category management
  • Full year projection and volume forecast accuracy
  • Develop and present business plans toattainsustainable growth and achieve true profits on an as-directed cadence.
  • Responsiblefor cultivating andmaintaininglong-termproductiverelationships with all retail customers assigned.
  • Providestrategic direction that influences BBU's short and long-term decision making
  • Represent the company professionally during customer interaction and business activities.
  • Additionalduties as assigned.i.e.Corporate Brands Ownership, Import & Snack Management, Etc.
Key Behavioral Competencies:
  • Ability to work independently with limited supervision butmaintainstrong cross-functional relationships across teams
  • Guides junior colleagues to set tasks and achieveobjectiveswithinprojecttimeline.
  • Accountable to lead entire projects having modest scope/impact or portions of projects having considerable scope/impact to business results.
  • Ability to manage an advanced area of work.
  • Ability to manage a moderately complex problem.
  • Ability to exchange detailed information and communicate messages to reach consensus.
  • Ability to manage a project budget.
  • Seek potential new business and perform special projects and assignments as requested by Leadership.
  • Ability to providea high levelof customer support and service
  • Results achiever
  • Experience andexpertisein customer negotiations.
  • Ability to create and manage promotional plans;develop/understand analyticsaroundall trade metrics and their mutual relationship(ie;understand cost/retail/margin/offline trade/trade efficiencies/etc.)
  • Excellent presentation and communication skillsrequired.
  • Additionalduties as assigned.
Education and Work History:
  • Bachelor Degree in businessor related field
  • 5-7years of related experiencein customer relations or sales.CPG/DSD experience is a plus.
  • A combination of education,trainingand experience that results indemonstratedcompetency to perform the work may be substituted.
Ideal candidate willpossess:
  • Strong project management skills.
  • At least 6monthsexperience leading and influencing others.
  • Requires excellent written and oral communication skills, as well as the ability to effectively negotiate and influence others.
  • Excellent organizational and planning skills.
  • Computer skills andproficiency, specifically PowerPoint, Excel, and Word, SharePoint andOutlookisrequired.
  • Bilingual - English/Spanish a plus.
  • Must have strong analytical skills including financial reporting.
  • Strong working knowledge of sales processes and procedures, space managementprogramsand DSD operations.
  • P&L, business analysis & merchandising experience preferred.
  • Knowledge of IRI, and margin miner a plus.
  • Travel Required25%or as needed
Physical Demands:
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonableaccommodationsmay be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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