Director, Employee Communications

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Location: San Jose, CA, Austin, TX , RTP NC or Portland Oregon (Hybrid)

Travel: will be expected if not Bay Area Based.

The Employee Communications team drives clarity and momentum across Cisco by helping employees navigate the stories, messages, and information they need to know, why it matters, where the company is headed, and how their work fuels real business impact. We create meaningful understanding and connection through clear, creative, and strategic communications that bring Cisco's vision, culture, and priorities to life.

We're a global, seasoned, and results-driven team that takes ownership seriously, thrives on solving complex challenges, and consistently delivers. Our work depends on influencing across the business and partnering closely with leaders, communicators, and cross-functional teams to keep employees aligned and focused as the organization evolves.

Supporting this work is the continued development of Cisco's Employee Communications Center of Excellence, which will increasingly serve as the central hub for shared standards, capabilities, innovation, and the thoughtful use of new technologies to strengthen communications across the enterprise and drive long-term business impact.

• Own the execution of enterprise employee communications programs that deliver clear outcomes and measurable impact.
• Support and contribute to strategic content development for top-priority initiatives and executive-level audiences.
• Develop and execute holistic communications plans across multiple platforms.
• Program-manage complex deliverables such as employee events, executive engagements, and leadership presentations, ensuring seamless coordination and execution.
• Lead teams through change by setting clear expectations, prioritizing work effectively, and maintaining focus under pressure.
• Manage multiple priorities with discipline and attention to detail.
• Succeed by delivering durable results and earning stakeholder trust.
• Consistently provide timely, high-quality communications that help the organization navigate change with confidence and stability.

• 10+ years leading internal and/or executive communications in large, global organizations
• Proven success delivering complex, enterprise-wide communications with measurable impact
• Demonstrated ability to advise VP-level leaders with confidence and sound judgment
• Experience leading teams with clear performance expectations and accountability
• Bachelor's degree or equivalent professional experience

• Proven leadership through ambiguity, change, and high-pressure situations
• Strong business acumen with clear goal-setting and urgent execution
• Experience coaching and developing diverse, high-performing teams aligned with Cisco's Leadership Expectations
• Operational discipline in prioritization, program management, and decision-making
• Use of data, analytics, and AI to enhance communications effectiveness
• Advanced project management and execution skills
• Balance of empathy and decisiveness to achieve results
• Expertise in modern corporate storytelling, writing, editing and content quality
• Experience in Center of Excellence or shared-services environments
• Familiarity with Cisco's business, technologies, and solutions

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.