Sr. Data Scientist - 10004-Charlotte- NC - Hawkins (Charlotte, NC)

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Krispy Kreme is looking for a Senior Data Scientist to join our Demand Planning team and help modernize our supply chain planning capabilities. We are in the process of building a new demand planning solution with the desire to connect it to future supply and logistics platforms. This job will support our Fresh Delivery and Retail shop network. The Sr. Data Scientist will serve as a hybrid data solutions architect, responsible for developing, scaling, and operationalizing the new platform's demand models within Krispy Kreme's enterprise ecosystem. This role is critical to enabling Krispy Kreme's next generation forecasting capabilities and will be supporting accurate daily predictions, improved loadout decisions, and the architecture needed for long-term adoption. The ideal candidate has strong foundations in machine learning, time-series forecasting, data engineering, and supply chain planning along with the ability to influence cross-functional stakeholders and transform raw data into high-impact business outcomes.

A TASTE OF WHAT YOU WILL BE DOING:

Demand Forecasting Strategy & Model Development:

• Own and enhance the forecasting models developed in Lyric, including time-series, hierarchical, and ML approaches.
• Retrain, tune, and monitor predictions across our Fresh Delivery and Retail business and future product categories, ensuring scalability and reliability.

Data Architecture & Pipeline Ownership

• Design and implement scalable data processing pipelines between Krispy Kreme systems and Lyric (Snowflake, Oracle DP Cloud, POS, etc.).
• Build data validation frameworks to ensure clean, trustworthy inputs for production forecasting.
• Solution & System Integration - Support initial implementation, rollout, and future enhancement of the demand planning system.
• Partner with Lyric's product and engineering teams to continuously improve platform capabilities based on Krispy Kreme requirements.

Cross- Functional Collaboration & Communication

• Serve as a technical and analytical bridge between Krispy Kreme operations, planning teams, IT, and Lyric's data science group.
• Communicate complex model behaviors and results to non-technical audiences-including supply chain leaders, planners, and operational teams.

Continuous Improvement & Innovation

• Identify opportunities to enhance forecast accuracy, reduce returns, and improve finishing position performance.
• Introduce new ML methodologies, optimization, heuristics, or automated decision-support tools.

YOUR RECIPE FOR SUCCESS:

• 5+ years in Data Science, Applied ML, or solutions architecture.
• Bachelor's degree in data science, Statistics, Computer Science or related field required. Master's degree in data science, Statistics, Computer science or related field preferred.
• Experience working with supply chain datasets-preferably in perishable, retail, food, or high-frequency replenishment environments.
• Hands-on experience building and maintaining production ML systems (time-series or causal models required).
• Experience with data engineering tools (SQL, dbt, Airflow, Spark, Snowflake, etc.)
• Experience collaborating with IT, operations, and planning teams on data pipelines and system integrations.
• Experience and familiarity with ETL tools.
• Strong data processing or data engineering exposure
• Curiosity to problem solving and mindset and adaptability.
• Experience in DSD/merchandising networks and short shelf-life products strongly preferred.
• Exposure to optimization (linear programming, heuristics, routing, or inventory optimization).
• Prior experience with ML Ops, CI/CD for model deployment, or cloud-native DS tools.
• Exposure to demand and supply planning and logistics analytics
• Strong technical proficiency in Python, SQL, and ML frameworks (Prophet, XGBoost, PyTorch, statsmodels, etc.).
• Ability to translate complex analytics into actionable business recommendations.
• Excellent communication, collaboration, and stakeholder-management skills.
• Problem-solving mindset with strong business intuition.
• Ability to work in fast-paced, cross-functional environments with evolving priorities.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:?

• Comprehensive benefits (medical, vision, and dental insurance)?
• Employee discount program?
• 401K plan?
• Generous PTO Plan?
• Company events?
• Education Reimbursement?
• Adoption Assistance?
• Life Insurance?
• FSA/HSA Plans?
• Pet Insurance?

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:

• Loving People:
• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities.? Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
• Loving Communities:
• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
• Loving Planet:
• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:?

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.?

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.