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Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Administrative Assistance - Security Badging (Contingent Worker) Location(s): Rancho Cordova, CA Role Overview This is an on-site administrative role supporting security badging operations at a large healthcare facility in Downtown Sacramento, with required travel to other local facilities. The individual will be contracted through a smart infrastructure services organization and will receive day-to-day technical direction from site leadership. The position is responsible for supporting the protection of personnel and property by designing, issuing, and maintaining photo identification badges. This includes ensuring appropriate system programming for timekeeping and facility access, in accordance with authorization levels and established policies. Top 3 Required Skills
- Strong customer service experience.
- Flexibility with job duties and scheduling requirements.
- Critical and analytical thinking skills.
Key Responsibilities Communication
- Demonstrates excellent spoken and written English communication skills.
- Uses standard computer systems and devices to share information across departments.
- Greets staff, visitors, and vendors courteously, both in person and via telephone.
Critical & Analytical Thinking
- Verifies requests for new or replacement ID badges with department leadership to prevent fraud or unauthorized access.
- Assesses access requirements and assigns only the level of access necessary for the badge holder's role.
- Maintains working knowledge of the badging system, including programming and troubleshooting.
- Designs special-purpose badges as needed for events or unique operational requirements.
Customer Service
- Promotes a service-oriented mindset focused on professionalism and responsiveness.
- Proactively addresses customer concerns, incidents, or service issues in a timely manner.
Policies & Procedures
- Adheres strictly to all medical center policies and procedures.
- Practices safe work habits and maintains professional conduct standards.
- Reports on time, prepared for each shift, and in proper attire.
Training & Development
- Attends all required department meetings.
- Completes all assigned training modules within required timelines.
- Maintains baseline competencies and seeks additional training opportunities when available.
Qualifications
- High school diploma or state-recognized GED required.
- Associate degree preferred
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
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