Security Officer - Patrol Alarm Dispatcher

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Bank Alarm Dispatcher in Whitehouse Station, NJ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer supporting a financial institution location, you will coordinate security-related communications, monitor activity across assigned areas, and guide officer response to incidents and service requests. You will help document events, maintain clear radio and phone updates, and deliver customer-focused support to staff and visitors. At Allied Universal, you will bring agility, reliability, and integrity to a team that works together and puts people first.

Position Type: Full Time

Pay Rate: $17.34 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to personnel and visitors at a financial institution location by carrying out site-specific, security-related procedures, access control processes, and when appropriate, emergency response activities.
• Operate the dispatch function by monitoring alarms, cameras, and building systems, triaging incoming calls and radio traffic, and coordinating officer responses per post orders.
• Document and communicate incident details using dispatch logs and required reporting tools, escalating to site leadership and/or Allied Universal management as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, providing clear directions to responding personnel and coordinating notifications to local first responders when required.
• Assist with visitor management by verifying identification, issuing visitor credentials when applicable, and directing guests to the appropriate areas while following location policies.
• Support cash handling and critical asset movement protocols by coordinating escorts and/or controlled access requests as directed by site procedures and management.
• Monitor restricted areas and key control processes through approved systems, reporting irregularities and requesting response as needed.
• Conduct regular and random patrols around the business and perimeter, including interior and exterior areas as assigned, noting hazards and maintenance concerns for follow-up through the proper channels.
• Assist with emergency procedures such as evacuation, shelter in place, and lockdown coordination, including communicating instructions to staff and visitors per location plans.
• Provide professional customer service while maintaining confidentiality of sensitive information and following financial institution compliance requirements during routine operations and incident response.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.