Security Officer - Flex Hospital Rounds

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Hospital Rounds in Hixson, TN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Allied Universal Patrol Officer in a healthcare location, you will monitor and patrol assigned areas, complete routine rounds, and maintain a visible presence that can help reduce security-related incidents. You will respond to calls for assistance, support staff, patients, and visitors with clear communication and customer service, and document observations and incidents. Bring agility, reliability, and integrity to a team-focused environment where people come first.

Position Type: Flex

Pay Rate: $16.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including disruptive behavior, suspicious activity, and medical facility code calls as directed by site procedures.
• Conduct regular and random patrols throughout the facility, entrances, parking areas, and perimeter; working environments and conditions may vary by assigned post and shift.
• Monitor access points and help manage visitor flow by observing entries and exits, directing individuals to appropriate check-in areas, and reporting unauthorized access concerns.
• Observe and report unusual activity, hazards, and maintenance concerns discovered during rounds, and communicate findings to site contacts for follow-up.
• Perform security-related incident documentation, including written reports and activity logs, with accurate details and timely submission per post orders.
• Support staff with de-escalation by maintaining a professional presence, using verbal conflict resolution techniques, and requesting additional assistance when needed.
• Monitor cameras, alarms, and/or other security-related systems as assigned, and report system alerts and abnormal conditions according to site procedures.
• Provide directions and assistance with wayfinding, patient transport routes, and visitor questions while maintaining professional boundaries and site policy compliance.
• Coordinate with Allied Universal supervisors and site leadership during emergencies, evacuations, severe weather, and/or other urgent events, following established response protocols.

Minimum Requirements:

• Have at least 1+ years of security-related experience.
• Meet hospital vaccine requirements.
• Be able to work in a hospital morgue.
• Provide proof of a high school diploma or GED.
• Be able to restrain individuals.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.