Senior Business Systems Analyst - Remote

Description

Senior Business Systems Analyst - Remote. Candidates residing in Alaska, Washington, Montana, Oregon, or California are encouraged to apply.

Provider Solutions & Development (PS&D), is a wholly owned subsidiary of Providence. While based in Portland, Oregon the position can sit in any Providence approved locations specified in the posting.

PS&D is the national market leader for best-in-class provider recruitment services. We help create healthier communities by strategically partnering with like-minded health care organizations to deliver exceptional recruitment and consultative services steeped in innovation, collaboration, and setting national best practices.

With minimal to no oversight the Senior Business Systems Analyst is responsible for coordinating with vendors, partners, architects, project management and PS&D and Providence leadership to facilitate complex cross departmental and company-wide requirement gathering activities and consulting on complicated system implementations, integrations and upgrades supporting various types for initiatives for all departments within PS&D.

Providence caregivers are not simply valued - they're invaluable. Join our team at Provider Recruitment Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Essential Functions:

Business Analysis:

• Lead the end-to-end business analysis process.
• Execute requirements gathering, documentation, validation, and prioritization.
• Work collaboratively and diplomatically with stakeholders to define clear business objectives, functional requirements, and technical specifications.

Solution Design:

• Apply extensive technical knowledge and domain expertise, specifically in Healthcare recruiting and marketing , to design innovative solutions for complex business challenges.
• Create detailed system and process flow diagrams, data models, and interface mock-ups.

Technical Expertise:

• Strong ability to program solutions using various languages such as SQL, Java, Python, or C#, and scripting languages like JavaScript for CRM customization and automation.
• Stay abreast of emerging technologies, industry trends, and best practices.
• Provide insights and recommendations for new tools and methodologies.
• Experience integrating business systems with others like ERP (enterprise resource planning), CRM (computer relationship management), sales and marketing automation tools, and customer support software such as Microsoft Dynamics and Avature.
• Experience working with back-end and application developers with tasks such as process documentation, resolving system errors, creating mock ups, and writing Agile user stories and acceptance criteria.

Project Leadership:

• Manage projects from initiation to completion, ensuring adherence to timelines, scope, and budget.
• Provide mentorship to other analysts and enhance their skill development.

Stakeholder Collaboration:

• Engage with various business stakeholders, IT teams, and executive leadership to establish effective communication, understand business needs, and facilitate decision-making.
• Act as a trusted advisor to business units.

Quality Assurance:

• Oversee the testing and validation of solutions, collaborating with testing teams to ensure quality standards are met.
• Assist in troubleshooting and resolving issues.

Requirements Management:

• Develop and maintain comprehensive documentation including requirements, use cases, functional specifications, and other artifacts.
• Ensure documentation accuracy and updates throughout the project lifecycle.

Process Optimization:

• Identify and recommend process improvement and automation opportunities.
• Propose changes to enhance operational efficiency and contribute to business growth.

Change Management:

• Assess the impact of changes on business processes and systems.
• Develop strategies for smooth adoption of new technologies and processes.

Other:

• Other duties as assigned.

Job Specific Knowledge, Skills and Abilities:

Required Qualifications:

• Familiar with relational database architecture
• Familiar with modern CRM solutions.
• Strong knowledge of business analysis methodologies, processes, and tools.
• Strong understanding of software development life cycle (SDLC) methodologies, including Agile development approaches like Scrum or Kanban, enabling effective collaboration in a team and adaptability to changing requirements.
• Exceptional project management skills, capable of managing multiple complex projects, and delivering on time.
• Advanced problem-solving skills and attention to detail.
• Excellent and diplomatic communication and interpersonal skills, adept at conveying technical concepts to non-technical stakeholders.
• Experience in leading cross-functional teams and mentoring analysts.
• Ability to work collaboratively in a fast-paced environment.
• Proficiency in tools such as JIRA, ADO, Confluence, Visio, or other relevant software.

Preferred Qualifications:

• Relevant certifications, such as CBAP or PMP, are advantageous, highlighting a commitment to professional development and advanced knowledge in a field.
• Substantial HR and recruiting knowledge acquired through direct roles in these areas or IT or analytics projects focused on HR functions. A background in recruiting, specifically medical provider recruiting, coupled with technical skills, is particularly valued. Technical skills should include scripting, object-oriented programming, or systems analysis capabilities, extending beyond application skills like Excel. We seek individuals who can complement our development team with these advanced technical competencies.

Required Qualifications:

• Bachelor's Degree in Business, Information Systems or relevant field Or 10 year' of industry related experience.
• 5 years of Analyst or leadership responsibilities/experience

Preferred Qualifications:

• Master's Degree IN MBA, MHA, MIS
• Upon hire: IIBA certification
• 8 years of Senior analyst or management role in healthcare recruiting and/or marketing

Salary Range by Location:

• AK: Anchorage: Min: $48.27, Max: $76.22
• AK: Kodiak, Seward, Valdez: Min: $50.32, Max: $79.45
• California: Humboldt: Min: $50.32, Max: $79.45
• California: All Northern California - Except Humboldt: Min: $56.46, Max: $89.13
• California: All Southern California - Except Bakersfield: Min: $50.32, Max: $79.45
• California: Bakersfield: Min: $48.27, Max: $76.22
• Montana: Except Great Falls: Min: $38.86, Max: $61.36
• Montana: Great Falls: Min: $36.82, Max: $58.13
• Oregon: Non-Portland Service Area: Min: $45.00, Max: $71.05
• Oregon: Portland Service Area: Min: $48.27, Max: $76.22
• Washington: Western - Except Tukwila: Min: $50.32, Max: $79.45
• Washington: Southwest - Olympia, Centralia & Below: Min: $48.27, Max: $76.22
• Washington: Tukwila: Min: $50.32, Max: $79.45
• Washington: Eastern: Min: $42.96, Max: $67.82
• Washington: Southeastern: Min: $45.00, Max: $71.05

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 411967

Company: Providence Jobs

Job Category: Analytics/Business Intelligence

Job Function: Information Technology

Job Schedule: Full time

Job Shift: Day

Career Track: Business Professional

Department: 4014 PSD TECH AND ANALYTICS

Address: OR Portland 1201 Lloyd Blvd

Work Location: Lloyd-Portland

Workplace Type: Remote

Pay Range: $see posting - $see posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.