New

Epic Hospital Billing Application Coordinator II

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Feb 02, 2026
Summary Act as part of a team of application and workflow experts to provide design & build support for Epic and possibly other healthcare systems. Analyzes the organization's current business practices and translates them into configurations and workflows for successful product implementation. Essential Functions -Participates in discussions to inform decisions using application knowledge and analysis. -Documents business requirements and translates those requirements into functional specifications and/or system build/configuration for the software application. -Participates in peer review for quality assurance of team member build and assists with onboarding & mentoring of new team members. -Develops and executes test plans and performs other software quality assurance tasks. -Provides ongoing support for software applications by identifying and resolving issues, and escalating them as needed for timely resolution. -Runs reports, updates tables, and performs other tasks associated with the ongoing operation of the software environment. -Acts as team delegate/representative at department, project, or other meetings, as assigned. -Participates as needed in reviewing the training curriculum and end-user documentation for the application's user community. Education Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in healthcare information technology 3-5 years required Knowledge, Skills and Abilities - Must be able to obtain required Epic certifications as outlined by program requirements. - Experience in the development, support or operation of software applications, preferably in a healthcare setting. - Excellent oral and written communication skills. - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. - Demonstrated analytic and problem-solving skills. - Knowledge of Microsoft Office 365 and other popular office productivity solutions. Working Model Requirements M-F Eastern Business Hours Full Time required Hybrid model includes in person onsite work at MGB local sites, weekly or monthly, to be determined based on business needs Must be flexible for weekly or monthly in person stakeholder meetings, team meetings and internal customer needs On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.