Senior Client Partner, Channel Management

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Verizon's Consumer Wholesale organization plays a crucial role in how Verizon presents itself in the marketplace, enabling additional revenue streams and subscriber growth through consumer-focused MVNO distribution channels. This role is responsible for the end-to-end success of 2-3 premier reseller accounts, including the delivery of strategic executive readouts to ensure alignment on key performance milestones and growth targets.

What you'll be doing...

As a Senior Client Partner, Channel Management, you will engage with tier 2 strategic channel partners on a day-to-day basis and execute plans to achieve revenue targets and objectives.

• Deliver on channel development goals and lead commercial engagements with your resellers, manage SoW intake, work order process, and contract execution

• Develop and manage both executive and working-level relationships internally and externally

• Work with channel management leaders to engage the broader team members within the Wholesale organization's Product, Operations, and Platform teams, as well as external supporting organizations' teams (Legal, Finance, Revenue Assurance) on customer issues, procurement, troubleshooting, change requests, and process improvements.

• Ensure that both the customer and Verizon are meeting all contractual obligations.

• Manage external client channel communications at the executive and working levels

• Provide input on any escalations to senior management on critical issues/risks/decision points, and management of these elements on an ongoing basis

• Qualify customer strategic business requirements, negotiate contracts, exhibit strong financial management, and ROI skills

• Interact with external customers and internal organizations to provide input to product marketing and development

• Control expenses to meet budget guidelines and adhere to all company policies, procedures, and business ethics codes

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

You thrive in a sales environment and are excited by sharing your energy and passion. You help to motivate internal and external stakeholders in a professional capacity while identifying and escalating potential opportunities from a results perspective. You're open to new ideas and utilize reporting and analyses to make critical decisions. You have an understanding of agent capabilities, performance skills, and sales strategies that drive agents to meet targets. You have high attention to details and work effectively under time constraints to deliver results by critical deadlines.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

Even better if you have one or more of the following:

• A degree

• Three or more years of channel management experience with a tier 1 channel

• Coordinated complex customer programs with internal and external team members.

• Proven success in providing business solutions to Wholesale customers or large-scale corporate clients

• Excellent customer communications, interaction, and presentation skills

• Collaborated with internal cross-functional organizations and customers on complex projects

• Demonstrated effective organization and negotiation skills

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.