New

Sr. Administrative Business Partner

Jack Henry & Associates, Inc.
United States, North Carolina, Charlotte
5024 Parkway Plaza Boulevard (Show on map)
Feb 03, 2026
Description & Requirements At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. This position must be worked onsite at our Charlotte, NC office. The salary range for this position is $62,000 - $70,000 and will be determined based on location and experience level. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: Serve as a strategic thought partner to the Director of Sales Operations, supporting planning cycles, communications, prioritization, and decision making. Anticipate leadership needs, streamline workflows, remove obstacles, and drive cross functional alignment across Sales Operations, Sales, and Marketing. Prepare, refine, and manage content for leadership meetings, QBRs, executive presentations, and ongoing operational reviews. Provide high impact administrative and operational support-including calendar orchestration, meeting prep, agendas, briefings, travel, expenses, and project tracking. Oversee facility operations and vendor management for the Charlotte site, ensuring security, safety, visitor management, and overall employee experience standards. Support personnel routines including onboarding/offboarding, stakeholder engagement, and cross team coordination. May perform other job duties as assigned. What you'll need to have: 4+ years of experience supporting director or VP level leaders in administrative or business partner capacities. Experience with office operations, facilities, workplace experience, or site lead responsibilities. Minimum of 5% travel required. What would be nice for you to have: Experience supporting leaders in Sales Operations, Sales, or Marketing environments. Experience managing onsite meetings or executive offsites. Process improvement mindset-comfortable recommending and implementing new efficiencies. You have a "no task too small" attitude and take pride in maintaining an organized, high-energy office environment. Strong business acumen and the ability to act as a strategic partner, not just a task executor. Proven ability to manage confidential information and provide sound judgment under pressure. Advanced PowerPoint expertise to design and deliver polished, executive level presentations that translate complex information into clear, compelling visuals suitable for senior leadership audiences. Ability to perform onsite physical tasks (e.g., lifting up to 25 lbs, moving office items). If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.