Manager of Entertainment Technology Program Lab Services

Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

The Entertainment Technology Lab Manager is responsible for the daily operation, maintenance, and support of Entertainment Technology ( ENTE) laboratories and related instructional technology used in ENTE program, Theatre program, Music program, and other courses with AV-intensive instructional needs. This position ensures that ENTE facilities and equipment are safe, functional, and aligned with curricular objectives, and provides technical support to faculty, staff, and students for instructional activities.

* Oversee the daily operation and maintenance of ENTE labs and instructional spaces, which may include time supporting performing arts spaces in HCC's Horowitz Visual and Performing Arts Center.

* Install, configure, test, maintain, and troubleshoot ENTE/AV equipment, including audio systems, video systems, lighting control, projection, streaming, recording, and digital media hardware and software.

* Maintain an accurate inventory of ENTE/AV equipment, tools, software licenses, and consumable supplies.

* Coordinate equipment check-out/check-in procedures and ensure proper handling, storage, and security of equipment.

* Perform routine inspections, preventative maintenance, and minor repairs; coordinate vendor service and repairs as needed.

* Provide hands-on technical support for Entertainment Technology and other courses requiring AV support, including classroom instruction, labs, rehearsals, performances, recordings, and presentations.

* Assist faculty with setup, operation, and integration of ENTE/AV technologies into instruction and coursework.

* Support student learning by providing technical guidance, demonstrations, and troubleshooting assistance during labs and projects.

* Assist with the implementation of new technologies and instructional tools to support evolving curricular needs.

* Support ENTE/AV systems in performance venues, classrooms, studios, and event spaces as assigned.

* Assist with setup, operation, and strike for departmental events, performances, workshops, and special programs as needed.

* Support ENTE labs and workspaces compliance with safety standards, accessibility requirements, and institutional policies.

* Training & Supervision of students

* Train and supervise student workers, lab assistants, or work-study employees, as applicable.

* Develop and maintain user documentation, equipment guides, safety procedures, and lab policies.

* Promote best practices in equipment use, care, and workflow.

* Collaborate with faculty, program & department leadership, IT, facilities, and other campus partners to support instructional and production needs.

* Assist with planning for equipment upgrades, replacements, and new lab initiatives; provide technical recommendations and cost estimates.

* Monitor usage patterns and recommend improvements to lab operations and resource allocation.

* Stay current with emerging ENTE/AV, media, and instructional technologies relevant to higher education and entertainment technology.

* Assist with accreditation documentation, program reviews, or audits related to facilities and technical resources, as requested.

* Perform other related duties as assigned in support of departmental and institutional goals.

KNOWLEDGE REQUIRED

* Experience in Audio-Visual Technology, Entertainment Technology, Media Production, Theatre Technology, or a related field; or equivalent combination of education and experience.

* Demonstrated experience with professional or instructional AV systems and equipment.

* Working knowledge of audio, video, lighting, projection, and basic networking concepts.

* Strong troubleshooting, organizational, and communication skills.

* Ability to work collaboratively with faculty, students, and staff in an instructional environment.

* Regular attendance is a requirement of this job.

Moving and lifting heavy equipment and materials. Working on ladders and use of eye and hearing protection required occasionally. Precision motor skills and ability for close vision work required. Full color perception and normal mobility and hearing required.

Occasional exposure to high voltages, and some hazardous chemicals. Some lengthy repetitive office functions (keyboarding, viewing computer screens).

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.