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Senior Director, Strategic Account Lead - US Pain

Vertex Pharmaceuticals Incorporated
paid time off, 401(k)
United States, Massachusetts, Boston
50 Northern Avenue (Show on map)
Feb 04, 2026

Job Description

General Summary:

The Senior Director, Strategic Account Lead - US Pain will lead the national Strategic Accounts field team for the US Pain Business Unit. We are seeking a candidate that has a strong track record of developing & successfully executing Health System, GPO, and Federal field strategies at the national level, motivating high performing field teams, and engaging systems level executive leadership to drive access. This role leads three regional Directors of Strategic Accounts as first line leaders who each currently manage teams of Strategic Account Leads. This field team serves as account managers focused on the most influential accounts nationwide to drive integrated delivery networks. The Senior Director reports to the Vice President, Field Sales & Strategic Customer Engagement, U.S. Commercial, Pain.

Key Duties & Responsibilities:

  • Leads the Directors of Strategic Accounts and their respective Strategic Account Leads, defining the strategy for the nation, retaining top talent, and coaching the team to exceptional performance
  • Establishes and updates goals for the Health System team grounded in on our access and demand aspirations; tracks actual performance against expectations and modifies strategies in response
  • Executes and refines account management model by developing account planning process & framework and identifying opportunities for best in class, enterprise level engagement to ensure access and drive top-down demand
  • Explores innovative partnerships to ensure preferred access to an innovative non-opioid (e.g. population health initiatives, contracting, etc.)
  • Engages with Health Systems leadership, coverage decision makers, and population health stakeholders to drive systemic change and pull-through of demand
  • Ensures the team adopts digital and innovative approaches to customer engagement
  • Collaborates with the Business Unit Leadership Team and BU Health Systems marketing to shape and refine brand strategy, including IDN engagement approach
  • Partners exceptionally well with internal stakeholders including market access, sales, marketing team, compliance, field operations, HR, and others to shape cross functional efforts as an influential leader
  • Role models and instills a culture of compliance focused on ethics and integrity in all we do

Requirements:

  • 12+ years of experience in healthcare/biopharmaceuticals in marketing, or an equivalent combination of experience and education
  • 5+ years of supervisory/management experience, or the equivalent combination of education and experience
  • Experience developing and refining Health System engagement strategies, marketing, & leading Health System account field teams
  • Bachelor's degree; Master's degree preferred.
  • Drives results through the team inspiring through clear vision and role model leadership
  • Expertise in IDN stakeholders, with knowledge of how to influence both access and demand levers
  • Excellent people recruiter with capability to build a world-class, diverse team
  • Fosters the highest level of teamwork and collaboration, exceptional coach
  • Exceptional executive level customer service; exemplary communication skills
  • Long term planner, ability to apply critical thinking and make sound decisions
  • Demonstrated understanding of the legal, regulatory, and compliance environment, serves as a role model
  • Entrepreneurial spirit to develop innovative approaches to enable launch through data and technology

Other Requirements:

  • Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations
  • Must live and work within the territory. Depending on the territory's geography and work requirements may also be required to live within a reasonable distance to a major airport
  • Valid driver's license and in good standing
  • Travel by car or airplane up to 80% of the time and work after hours as required by business needs

Pay Range:

$232,000 - $348,000

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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