Intermediate System Administrator

Systems Administrator - Intermediate

Position Overview

The Intermediate Systems Administrator provides day-to-day systems administration, operations, and maintenance support for HQ SDDC systems. This role supports classified and unclassified environments and works under the direction of senior systems administrators and government leads to ensure system availability, security compliance, and continuity of operations.

Key Responsibilities:

• Perform day-to-day administration and technical support for HQ SDDC systems supporting business and operational missions
• Administer NIPR and SIPR Active Directory environments, including:
• Assist with installation, configuration, maintenance, and operation of Windows-based server platforms
• Support core services such as:
  • DHCP configuration and IP scope maintenance
  • SMTP services for system-generated email
  • NAS/SAN storage administration (permissions, volumes, shares, replication, monitoring)
  • Army account request processes (A365, AMHS, NPE as applicable)
• Monitor and resolve system administration trouble tickets in the government-provided ticketing system
• Troubleshoot and resolve hardware, software, and connectivity issues within assigned areas
• Respond to incidents within required response times and escalate complex issues to senior staff as appropriate
• Provide on-site and on-call support during outages, contingencies, emergencies, and exercises
• ssist with management of system backup, restore, and recovery operations
• Support data replication to disaster recovery locations and verify successful daily replication
• Help ensure compliance with SDDC data protection and continuity policies
• Implement and maintain DISA STIGs for assigned systems
• Track vulnerabilities, support POA&M development, and assist with remediation efforts
• Support Authorization to Operate (ATO) and Certification & Accreditation (C&A) activities by providing technical artifacts and system data
• Develop, update, and maintain system administration documentation
• Ensure documentation supports continuity of operations and audit readiness

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field
  or equivalent relevant experience
• Active SECRET clearance
• 3-6 years of systems administration experience in an enterprise or DoD environment
• Hands-on experience supporting Windows Server and Active Directory
• Experience working in secure or regulated IT environments preferred
• Security+ CE certification or ability to obtain within required timeframe

Desired Qualifications:

• Windows Server administration
• Active Directory and Group Policy
• Basic virtualization and storage concepts
• Backup and recovery tools
• DISA STIG implementation and compliance support
• Trouble ticketing systems and incident response processes