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Commercial Loan Administrator

First Citizens Bank
United States, North Carolina, Raleigh
100 East Tryon Road (Show on map)
Feb 05, 2026
Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. Two days a week in office.

The Commercial Loan Administrator is responsible for post close loan administration of large syndicated cashflow participation deals, delivering multifaceted support services for our business partners.


Responsibilities

  • Loan servicing knowledge
    • Contact person responsible for all ongoing daily activity and reconciliation issues associated with assigned portfolio of approximately 60-80 deals
    • Monitor customer borrowings, payments, and rate setting activities
    • Contact agents regarding maturing loans for renewal or repayment
    • Process loans, deposits, commitment, and Letter of Credit facilities for cashflow deals
    • Process any amendment transactions by updating Loan IQ, calculating applicable fees, and applying any associated fees and/or cost allocations
    • Calculate quarterly and monthly fees and interest, reconciling amounts with agent banks
    • Monitor and reconcile any past due, suspense or account receivable items, notifying account manager of any true delinquencies
    • Process all trading activity on portfolio, preparing funding memos and standard bank confirmations when necessary
    • Process customer audit confirmations in a timely manner
  • Accountable to administer all loans in accordance with the terms of governing documents, relevant legislation, and company policy
  • Support management with various inquiries and audits

Qualifications

Bachelor's Degree and 0 years of experience in Operations or Customer Service OR High School Diploma or GED and 4 years of experience in Operations or Customer Service

Preferred Skills:

  • Commercial syndicated loan experience
  • Knowledge of Bank operations and regulatory or legal environments
  • Bachelor's degree in accounting or finance related area
  • 1+ year financial operations experience
  • Superior communications and multitasking skills, with the ability to interact with multiple individuals and Agent banks
  • Knowledge of Loan IQ
  • Intermediate Microsoft Office

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

#LI-Hybrid

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