IS Manager

Summary:

The Location IS Manager is responsible for leading and coordinating Information Systems operations for assigned manufacturing facilities. This role oversees the local IT team and ensures the delivery of reliable, secure, and efficient technology services supporting production, engineering, and administrative functions.

The IS Manager focuses on infrastructure management, operational reliability, compliance, cybersecurity, and user support-driving continuous improvement and alignment with corporate IT strategies. While this role collaborates with the broader organization on enterprise systems, primary responsibility for ERP management resides with a separate dedicated team.

Job Duties and Responsibilities:

Leadership and Oversight

• Manage day-to-day IT operations for the location(s), ensuring high system availability, minimal production downtime, and effective prioritization of service requests and projects.

• Supervise, mentor, and develop IS team members, including performance management, training, and workload balancing.

• Partner with plant and business unit leadership to understand operational priorities and translate them into actionable IS objectives.

Infrastructure and Operations Management

• Oversee the installation, maintenance, and performance of local infrastructure-including servers, networks, end-user devices, process control systems, and communication systems.

• Ensure that backup, restoration, and disaster recovery procedures are in place, tested, and compliant with company standards.

• Lead initiatives to modernize and optimize local IT infrastructure, including hardware refresh cycles and security patch management.

Compliance, Security, and Governance

• Ensure compliance with corporate, business unit, and audit requirements, including ITAR and cybersecurity policies.

• Maintain secure environments by managing access controls, patching, and data protection in alignment with global IS standards.

• Support and enforce change management, data governance, and IT documentation policies.

Project and Vendor Management

• Plan and execute local IS projects aligned with company strategy and business needs.

• Coordinate with regional and global IT teams to implement company-wide initiatives.

• Negotiate and manage vendor relationships for hardware, software, and technical services, ensuring quality and cost-effectiveness.

Process Control and Manufacturing Support

• Support and maintain the process control and automation infrastructure that interfaces with manufacturing systems.

• Collaborate with engineering and production teams to ensure technology stability in production environments.

Communication and Collaboration

• Serve as the primary IS contact for the facility, facilitating effective communication between business leaders, corporate IT, and external providers.

• Promote the strategic direction of the organization by aligning local initiatives with broader IT and business goals.

• Participate in local leadership and staff meetings to align technology priorities with operational objectives.

Other Responsibilities

• Maintain familiarity with new technology trends and evaluate opportunities for improvement.

• Comply with all health, safety, and environmental requirements.

• Perform other related duties as assigned.

Basic Qualifications:

• Bachelor's Degree from an accredited Institution.
• 5 years of experience in IS.
• 5 years supervisory experience required.
• Ability to occasionally push, pull or lift up to 40 lbs. for work related reasons.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Preferred Qualifications:

• Strong management background supporting teams with remote members and organizations. 4 years of project management skills managing midrange - large projects.

• A strong understanding of ERP/MRP environments and the workflow associated.
• Strong knowledge and technical capabilities in an Infrastructure primarily supporting Microsoft environments, databases and servers.
• Development background preferred with an understanding of structured programming languages, database management and queries.
• Understanding for process control environments, robotics, historians and supporting infrastructures.
• Skilled at prioritizing and handling multiple objectives, projects for self and members of the team.
• Must have excellent interpersonal communication skills that extends to all levels of the organization.
• Demonstrated ability to protect confidential information and maintain positive working relationships with diverse employee groups and external customers.
• Knowledge, skill, and experience in composing, editing, and preparing correspondence, addressing policies and procedures.

Supervisory Responsibilities

This job has supervisory responsibilities

Competencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Pay

$100,000 - $135,000/ year. Exact compensation may vary based on skills, experience, and location.