Medical Assistant - Behavioral Health Access Center

Description

Nursing/Clinical Support
Req #: 68166

For a limited timeMaineHealthis offering sign on bonuses for Medical Assistants:

• 0-1 years of experience eligible for $4,000 (full time)
• 1+ years of experience eligible for $5,000 (full time)

• Eligible candidates are hired (offer accepted) into a Full or Part time MA position. Bonus amount prorated for Part time hires, per diem hires are ineligible.
• CurrentMaineHealthmember employees are ineligible; formerMaineHealthMembers are ineligible until greater than 6 months separation from employment.

This position is incredibly fast faced with high incoming call volumes. The Medical Assistant position is a fully remote position that is staffing our dedication prescription refill line and answering questions from current patients or addressing concerns raised by current patients regarding their medications. The MA also supports with scheduling/rescheduling and directing patients to the right care, at the right time. The MA supports all the clinics in addition to administrative support for the access team- entering faxed referrals into our system and answering questions regarding the services we offer at MHBH. (2 MA's staff this this and offer support on the main scheduling line). Preferred candidate has a strong attention to detail, ability to multi-task, and ideally proficient in EPIC.

Ideal candidate will reside in Maine or NH as there will be required on-site training (up to 1 month) and meetings.

The hours are Monday-Friday 8-5pm.

Summary:

The Medical Assistant (MA) role is assigned duties and responsibilities related to patient care and administrative support in a team-based environment while promoting a smooth flow of patients through the office. The Medical Assistant MA role functions under the license of the physician/advanced practice practitioner when performing clinical and other patient care responsibilities.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred. Must meet one of the following requirements: Graduated from an accredited vocational institution or community college in Medical Assisting with 160 hours of clinical experience completed; or completion of an Adult Education Medical Assistant program and 6 months of clinical experience in a practice setting; or 1 year of clinical experience in a multi-provider practice setting (equivalent experience will be evaluated on a case-by-case basis).
2. License/Certifications: Current AAMA, NHA, AMT, NCCT, or NREMT certification preferred or achieved within one year of eligibility. (Prior to 5/01/25 MA IIs with 10 years MA experience and employed by MaineHealth as a MA in the most recent 5 years are exempt from certification requirement) Current BLS certification required or must obtain within 30 days of start date. Fully remote care team members are exempt from BLS certification requirement. A NH Med Tech License, or NH EMT and National Registry EMT license is required for those positions located in New Hampshire.
3. Experience: One year of experience as a Medical Assistant (without certification) or as a MaineHealth Clinical Team Assistant; or 6 months of experience as a certified Medical Assistant.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Additional Information

If you have questions about this role, please contact jayne.conley@mainehealth.org