Restaurant & Nightlife Operations Manager

HEI Hotels & Resorts
life insurance, vision insurance, 401(k)
United States, Massachusetts, Boston
215 Charles Street (Show on map)
Apr 06, 2026
About Us The Liberty Hotel, a Marriott Luxury Collection Hotel, is rich with history and full of ornate architecture. A full-service property that is committed to turning moments into memories for our guests. We strive to offer competitive wages and benefits in comparison with other hotels in Boston. We foster an incredible service culture with our associates. We truly believe that by taking great care of our associates, in return, associates will take great care of our guests. We empower our associates to achieve their fullest potential, to learn and grow with us in an environment that values internal promotion and other growth opportunities. We are pleased to offer discounted commuter passes, incentive programs, pet insurance, Marriott room discounts for friends and family and many more. We are seeking self-motivated, people-oriented individuals who value guest services. We cherish people who are genuinely passionate about the true definition of hospitality. If this sounds like you, come join our team! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Plan and manage restaurant, room service, nightlife, and other food & beverage outlets to achieve exceptional guest satisfaction, uphold luxury service standards, ensure compliance with applicable regulations, and meet or exceed financial goals. Essential Duties & Responsibilities Nightlife & Entertainment Operations Lead evening and late-night operations, including DJ programming, live entertainment, and high-volume weekend service across the hotel's nightlife venues. Execute and evolve signature programming such as live jazz, fashion shows, themed events, and experiential programing, ensuring alignment with the hotel's brand and marketing strategy. Partner with Marketing, PR, Security, and Events teams to deliver safe, seamless, and high-energy guest experiences that drive both revenue and brand awareness. Manage floor operations during peak nightlife periods, ensuring strong crowd flow, guest engagement, and service execution. Oversee VIP and table service standards, maximizing nightlife revenue opportunities while maintaining an elevated guest experience. Coordinate entertainment logistics, including DJ and vendor scheduling, talent communication, and overall operational readiness. Continuously identify opportunities to innovate and enhance weekly and seasonal programming to keep the venue dynamic, relevant, and competitive in the Boston market. Food & Beverage Operations Manage daily operations across restaurant outlets, lounges, bars, and room service spanning breakfast, lunch, dinner, and late-night service periods. Ensure consistent execution of luxury service standards. Monitor labor and beverage costs while supporting revenue growth initiatives and overall profitability. Forecast staffing needs and manage schedules to align with business demand and labor targets. Partner with Culinary and F&B leadership to maintain menu integrity, beverage standards, and service consistency. Ensure all outlets meet cleanliness, sanitation, maintenance, and regulatory compliance standards. Oversee inventory controls, purchasing practices, and cost-containment initiatives. Requirements & Qualifications 2-4 years of Food & Beverage management experience, preferably within a hotel, restaurant, or nightlife environment. Experience managing high-volume bar or nightlife operations strongly preferred. Proven leadership experience overseeing multi-outlet teams in a fast-paced environment. Strong understanding of labor management, beverage operations, and revenue optimization. Experience with nightlife programming, entertainment operations, or event-driven service models preferred. Ability to work evenings, late nights, weekends, and holidays based on business demands. Excellent interpersonal, communication, and conflict-resolution skills. Compensation Salary Range: $70,000.00 - $75,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.