Community and College Services Supervisor

(ON-CAMPUS - in-person position)

THE COLLEGE - About Orange Coast College

Orange Coast College (OCC) engages in a wide range of collaborative efforts aimed at fostering a culture of educational excellence and inclusivity. With a commitment to providing high-quality academic programs and student-centered support services, OCC creates an environment where all students can thrive. As a diverse and globally-minded institution, the college takes pride in initiatives that empower student communities by promoting cultural synergy across departments, including the Office of Student Equity, the Global Engagement Center, and the Multicultural Center.

OCC is a recognized leader in preparing students for transfer to four-year institutions and holds the prestigious designations of both a Hispanic-Serving Institution (HSI) and an Asian American, Native American, and Pacific Islander Serving Institution (AANAPISI). The college also boasts state-of-the-art facilities and is the first community college in Southern California to offer on-campus residential housing with over 300 apartment units, further enhancing the student experience.

Orange Coast College Employee-Student Demographic Information

Direct Link: Employee / Student Profile Comparison Dashboard

Provides planning, organization, and implementation of activities and enterprise services sponsored by the college, including but not limited to, Swap Meet Operations, facility rentals, reprographics, mail room, and entrepreneurial-oriented services. This position supervises a staff of 18 classified employees and professional experts. The College and Community Services Supervisor is a first-line working supervisory position over enterprise and entrepreneurial services and events that are auxiliary to the core functions of the college. The Supervisor will assemble teams of full-and-part-time staff that can deliver routine customer services, offering revenue to the college that benefits students and the community. The College and Community Services Supervisor requires training in and the ability to work with risk services, security, and first responders to ensure the safety of campus visitors due to the nature of the position and performance of these duties during weekend, evening, and/or extended hours of operation when permanent staff and students are not ordinarily present. The position will also have limited interactions with the Recycling Center as the campus liaison to the outside entity. This position is critical as it would oversee the weekend operations and would respond to campus emergencies, closures, or evacuations on the weekends.

ABOUT THE DISTRICT

COMMITMENT TO EQUITY & IMPACT
The Coast Community College District (Orange Coast College, Golden West College, and Coastline) continues to strengthen our efforts around diversity, equity, inclusion, access, and anti-racism. Orange Coast College is focused on creating a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. We have a strong focus and importance on building an inclusive culture and atmosphere of belonging. We will be actively listening, assessing, and evaluating for this throughout each stage of the application, recruitment, and interview process.

• Orange Coast College - Diversity, Equity, Inclusion, and Accessibility Page
• Orange Coast College - Diversity, Equity, Inclusion, & Accessibility Plan

Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative students, employees, and community populations.

• Assists in planning, developing, organizing, and supervising community service and enterprise functions of the college. Supervises staff who are supporting the swap meet.
• Participates in the oversight of weekend and evening activities with specific attention to the swap meet.
• Participates in the interviewing and hiring of permanent, short-term, and part-time hourly staff. Provides training, direction, and performance appraisal. Works with internal resources such as risk services and public safety to provide or give access to training.
• Assists with community education services by coordinating classrooms and other venues. Responds to requests for facility use by assessing the nature of services, compatibility with the college's policies, and the fees and insurances required of the requester.
• Conducts initial screening of potential swap meet vendors for suitability of merchandise and financial responsibility.
• Responds to calls for service involving students, staff, swap meet vendors, and campus visitors. Determines nature and scope and makes timely referrals/notifications to administrative, instructional, student, and health services, maintenance, and/or emergency
  service personnel.
• Collaborates with the Director of College and Community Support, Director of Campus Security, and others to respond to urgent situations during weekend hours (e.g., disasters), including but not limited to efforts to continue operations or campus closures and evacuations.
• Interfaces with the State Board of Equalization, County Health Department, County Agricultural Department, City Business License Department, and City of Costa Mesa Police Department to ensure the swap meet is compliant with appropriate ordinances.
• Recommends and implements techniques to improve department policies and practices, increase efficiency, take advantage of opportunities, and maintain state-of-the-art practices, keeping abreast of current trends and practices in the field.
• Ensures smooth operations and provides necessary, appropriate, and timely response to college personnel and the community during weekend and evening operations and events.
• Coordinates and performs various departmental and business office activities, including preparing and processing purchase orders, tracking expenditures, attending and participating in committees and meetings.
• Performs other duties as assigned that support the objective of the position.
• Required to abide by all District policies and procedures, including Board Policy 3050 - Code of Professional Ethics.

Knowledge and Skills

• The position requires working knowledge of the principles and practices of setting up and administering auxiliary business support functions and services.
• Requires working knowledge of the policies, rules, and procedures associated with the use and scope of enterprise services allowed on a California Community College campus.
• Requires working knowledge of the best and safe practices, ensuring compliance with laws and regulations related to occupational safety and health, accessibility of facilities, and use of campus facilities.
• Requires basic knowledge of modern supervisory practice,s including setting work standards, organizing work, training, time management, and performance management.
• Requires knowledge of budgetary methods and procedures and techniques used in analyzing revenues and expenses.
• Requires sufficient knowledge of computer- aided programs that optimize scheduling of events and common office productivity applications such as word processing, spreadsheet, and data entry screens.
• Requires sufficient English language and writing skills to prepare policies, procedures, instructional materials, and reports.
• Requires sufficient human relation skills to outreach to internal and external customers, convey policies and procedures to others, train staff, and conduct business.

• Requires the ability to perform the essential responsibilities and functions of the position.
• Requires the ability to plan, organize, and develop documents associated with facility use and business support programs.
• Requires the ability to organize workload and train staff in customer service, security procedures, and workplace/venue safety.
• Requires the ability to work collaboratively with the community at large, including business, industry, community organizations, and governmental agencies, such as the Health Department and State Board of Equalization.
• Requires the ability to explain and enforce policies and procedures with tact and firmness to employees and the public.
• Requires the ability to manage multiple competing and/or changing priorities and exercise independent judgment and determine reasonable courses of action, including making immediate decisions in emergency situations. Requires the ability to work weekends.

• The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
• Essential functions will vary by position.
• As defined by Title I of the Americans with Disabilities Act ("ADA") and California's Fair Employment and Housing Act ("FEHA"), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or require reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with
  applicable state and federal law.

• The position typically requires an Associate's degree in an applicable discipline and three (3) years of progressive experience staging events or supervising revenue-generating services.
• Or, any combination of education and experience that would meet the required equivalent qualifications for the position.

AND

• Evidence of demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, geographic, gender, gender identity, and ethnic backgrounds of community college students. (California Code of Regulations Title 5 53022; Education Code Section 87360; Coast Community College District EEO Plan)

• Requires a valid driver's license.

• Work is performed indoors and outdoors, where some safety considerations exist due to proximity to moving equipment and foot traffic.

• Note: To be eligible for employment, you must possess authorization to work in the United States. The District does not sponsor visas or take over any established visa sponsorship

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910)
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply.

The SELECTED CANDIDATE is required to complete the following before employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidate's expense. (Clearance must be received before the first day of employment)
• Present original documents for proof of eligibility to work in the United States.
• Participate in a new hire onboarding appointment with an Employment Services Representative.

• A complete Coast Community College District Online Employment Application.
• Responses to Supplemental Questions (please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put "see resume" or "N/A", or leave blank).
• A Cover Letter highlighting your experiences relevant to this position and addressing the minimum and essential qualifications, including your evidence of demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, geographic, gender, gender identity, and ethnic backgrounds of community college students. (PDF recommended).
• A Current Resume of professional experience and educational background. (PDF recommended).

Apply online at http://www.cccd.edu/employment

Reasonable Accommodations

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance or email accommodation@cccd.edu.

Selection Procedure

• All online applications received by the application deadline will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.

• Applicants who meet the minimum qualifications and who are also deemed to possess the highest committee evaluation will be invited to an interview.
• If any travel is required for an applicant to participate in person during the interview process, this will be done soat the candidate's own expense.