Mortgage Loan Assistant

Responsible for assisting a
high producing mortgage lender in managing their pipeline of routine residential
mortgage loans. Assists the mortgage
lender by "taking over" a mortgage loan application and managing it through its
decisioning process. The ultimate objective is for an MLA to free up a high
producer(s) so that they can prospect for and generate additional business by way of
inviting additional mortgage loan applications.

* Demonstrated knowledge and understanding of how
popular residential mortgage loans like Conventional Conforming, FHA, VA, USDA
and construction loans are applied for, processed, underwritten and closed.

* Interfacing with a mortgage client soon after an
application is filed to begin collecting the documents necessary to complete
the loan file to be submitted to a processor.

* Follow up on leads generated by their Mortgage Lender
to convert it into a loan application.

* When required, step in to assist the processor and the
mortgage client to clear critical conditions placed on a loan application so
that a decision is rendered on time.

* Prepare and provide a pre-qualification letter to a
requesting mortgage client. Follow up and keep close contact with these clients
with an ultimate objective to convert them into a formal mortgage loan
application.

* Offer loan restructuring alternatives to mortgage
applicants when applicable.

* Coordinate the closing date on each loan with a clear
expectation of meeting it. Apprise the mortgage client, the mortgage lender,
realtor(s) and any other party as applicable if the closing date requires
revision.

* Assume ownership of customer problems to achieve
resolution.

* Serve as an additional contact in responding to mortgage
lenders customer inquiries relative to mortgage loan products, rates,
procedures, etc.

* Manage the mortgage lenders pipeline to determine
files are dispositioned in a proper and timely manner.

* 3 years of related experience, or an equivalent
combination of education and experience.

* Effective oral and written communication skills.

* Ability to compute basic to moderately complex math
calculations.

* Basic problem-solving and analytical skills.

* Proficiency in using personal computers and office
products (e.g., Word, Excel).

* Excellent customer service and interpersonal skills.

* Ability to work independently.

Must be licensed with NMLS
prior to hire or before any mortgage loan applications may be taken.

This is a fully onsite position; remote work is not available.