PC Technician

PC Technician

Fort Bragg, North Carolina

ATS is looking for a qualified PC Technician to support the Special Operations Mission Training Center Facility at Fort Bragg, NC.

DUTIES AND RESPONSIBILITIES

Provide end-user and client systems support for the Special Operations Mission Training Center, ensuring workstations and peripheral devices remain operational and mission-ready in support of training operations.

Install, configure, and maintain desktop and laptop systems, including operating systems, applications, network configurations, and security settings in accordance with DoD and Army cybersecurity policies.

Troubleshoot and resolve hardware and software issues, diagnosing system faults, replacing components, applying patches, and restoring functionality with minimal impact to mission activities.

Configure and validate network workstations, ensuring proper connectivity to enterprise services, mission command systems, and secure network environments.

Document and track service requests and incidents, maintaining accurate records of reported issues, resolutions, system configurations, and lifecycle actions.

Support cybersecurity compliance at the endpoint level, identifying vulnerabilities, applying updates, and assisting with implementation of approved security tools and policies.

Assist with interoperability of Army and Joint Mission Command systems, ensuring client devices properly interface with supported training and operational platforms.

Safeguard sensitive systems and information, performing duties in compliance with Secret clearance requirements and established security procedures.

EXPERIENCE AND QUALIFICATIONS:

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  Associate degree in an IT related field or four years' professional experience.

  
  

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  Must possess a current certification that meets the requirements for the DCWF Client Systems Technician (411) at the Basic proficiency level.

  
  

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  Demonstrated knowledge and skill in the following areas (as evidenced by experience or training):

  
  
  
  
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    Computer networking concepts and protocols.

    
    
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    Cyber threats and vulnerabilities.

    
    
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    Basic physical computer components and IT architecture.

    
    
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    IT system operation, maintenance, and security.

    
    
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    Troubleshooting system hardware and software.

    
    
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    Configuring and validating network workstations.

    
    
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    Documenting and querying reported incidents.

    
    
  
  
  
  

SPECIAL JOB REQUIREMENTS:

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  Knowledge of interoperability of Army and/or Joint Mission Command systems.

  
  

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  Experience providing IT support in an Enterprise environment.

  
  

Other Requirements:

US Citizenship required for this Position: Yes

Performance Location: Fort Bragg, North Carolina

Relocation Assistance: No

Clearance Type: Position requires an active SECERT clearance

Travel Required: Limited, within local training complex areas

Job Types: Full time, Contract

Work Location: In-person

Working Environment: The working environment is a high-security, fast-paced Special Operations training facility that operates in direct support of mission-critical and time-sensitive training events. Personnel work closely with military leadership, government representatives, contractors, and visiting units, often in a dynamic environment with frequent schedule changes, after-hours requirements, and surge operations. The position requires strict adherence to Army physical security policies, discretion when handling sensitive information, constant attention to detail, and a strong customer-service mindset while operating within controlled access areas and under Secret-level security clearance requirements.