Logistics Assistant (KC)

A Day in the Life: Logistics Assistant

What keeps freight moving across the country every single day? Coordination. Precision. Urgency. And a whole lot of teamwork.

As a Logistics Assistant, you're at the center of it all - supporting account managers, coordinating shipments, and making sure every load moves exactly how and when it should. You're the detail-oriented problem solver who keeps information accurate, customers informed, and operations running smoothly.

This isn't a sit-back-and-observe kind of role. It's fast-paced, high-energy, and built for someone who thrives on organization, communication, and getting things done the right way - every time.

What You'll Be Doing

In this role, you'll support both the account management and logistics teams while ensuring customer freight moves efficiently and accurately.

You'll:

• Schedule appointments with customers, shippers, and receivers
• Enter and maintain accurate load information in Trinity's operating system
• Scan and upload load tenders and supporting documentation
• Keep customer account information current and organized
• Assist with customer updates and carrier check calls
• Coordinate and manage daily shipments
• Respond to customer inquiries in a timely, professional manner
• Update external Customer Transportation Management Systems
• Build strong working relationships across teams and with customers
• Identify operational inefficiencies and suggest improvements
• Deliver best-in-class customer service
• Support special projects and additional team initiatives

Details of the Job: Is This for You?

You might be a great fit if you:

• Are a high-energy, self-motivated self-starter
• Take pride in setting and achieving high personal performance standards
• Have strong attention to detail (you catch the small stuff others miss)
• Thrive in a fast-paced, deadline-driven environment
• Can manage a high volume of work with accuracy and urgency
• Are organized and skilled at prioritizing tasks effectively
• Communicate clearly and confidently with customers and teammates
• Are proficient in Microsoft Office and general computer systems
• Believe in continuous improvement and delivering excellent service
• Want to be part of a team that lives out strong guiding values

Remote Eligibility: In Person - Kansas City, MO

EEO STATEMENT:

Trinity Logistics, Inc. is an Equal Opportunity employer. All Team Members and applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any status which is protected by state or federal law.