Technical Program Manager 4

This is a remote 4 month engagement with possible extension up to 18 months.

Are you ready to make a significant impact on global operations, ensuring the seamless functioning of critical infrastructure for millions of users worldwide? Join a leading technology company, partnered with Aquent, where your expertise will directly contribute to maintaining the reliability and efficiency of vast data center networks. This dynamic role places you at the heart of the supply chain, driving system enhancements and process improvements that directly prevent service downtime and support rapid issue resolution. You'll be instrumental in shaping the future of supply chain capabilities, working with cutting-edge technology and a diverse team to deliver solutions that have a tangible, far-reaching effect on customer satisfaction and operational excellence.

About the Role

In this pivotal role, you will be a key driver in enhancing supply chain capabilities for critical infrastructure. You will lead projects focused on system changes, business requirements, solution discussions, and design reviews, all aimed at ensuring the continuous availability of essential components. Your work will directly support spares supply chain operations, ensuring that whenever a component fails, a replacement is readily available, thereby safeguarding customer-facing cloud services from disruption. This is an opportunity to leverage your technical project management and supply chain expertise to deliver impactful solutions within a fast-paced and innovative environment.

Key Responsibilities

• Lead and support projects and initiatives focused on spares supply chain (Procurement & Fulfillment).
• Develop comprehensive business requirements, detailed process flows, engaging presentations, thorough test scripts, and other essential project documentation.
• Collaborate closely with engineering teams, including project managers, IT specialists, and developers, to drive project execution and system enhancements.
• Actively participate in and support User Acceptance Testing (UAT) for new enhancements and system changes.
• Gather and analyze requirements from business stakeholders, translating them into actionable project plans and deliverables.
• Ensure successful implementation of supply chain system enhancements, meticulously documenting project progress and outcomes.
• Track key success measures and maintain a robust RAID (Risks, Assumptions, Issues, Dependencies) log to proactively manage project health.

Must-Have Qualifications

• 9-10+ years of experience in supply chain system implementations, specifically covering areas like order management, logistics, and distribution.
• 9-10+ years of experience in technical project management, demonstrating a proven track record of working with technical teams, systems, and implementations.
• 9-10+ years of experience in developing business requirements, crafting process flows, creating project plans, and delivering impactful PowerPoint presentations for projects.
• 9-10+ years of experience with ERP systems such as SAP, Oracle, JD Edwards, or other similar enterprise resource planning platforms.
• Strong communication and documentation skills, with the ability to articulate complex technical and business concepts clearly.

Nice-to-Have Qualifications

• In-depth knowledge of SAP ERP.
• Proven system testing experience.
• Experience with supplier on-boarding processes.
• Trade experience relevant to supply chain operations.

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About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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