Product Manager

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

Visa Payment Passkey (VPP) is seeking a Product Manager for Developer Experience as a member of Visa's Authentication and Identity Global Product team. In this role, you will focus on making VPP-leveraging FIDO, passkeys, and authentication technologies-easy and delightful for developers to integrate.

You will work across solutioning, certification processes, beta platforms, and developer integrations, translating technical capabilities into seamless developer experiences. The ideal candidate is someone who has a technical background with a strong business sense, and a passion for improving the intersection of the two within auhentication products. Harnessing a shared understanding of the frustrations of complex APIs, poor documentation, and lengthy integration cycles will position you for success in this role.

This role requires a unique blend of technical depth and product skills: the ability to author detailed requirements, partner directly with engineering teams, represent the team in client meetings to guide partners through integration processes, and advocate for developers throughout the product lifecycle. You'll work globally with cross-functional teams to deliver authentication solutions that scale our business while prioritizing developer success. You'll work globally with cross-functional teams to deliver authentication solutions that scale our business while prioritizing developer success.

What You'll Do:

• Create a magical Developer Experience for Visa's authentication products
• Drive developer-focused improvementsacross the VPP integration journey, from first API call to Production certification
• Author detailed product requirementsfor developer tools, APIs, SDKs, and platform features based on team and company objectives
• Contribute to certification process designthat balances security requirements with developer efficiency and time-to-launch
• Support and integrate our authentication products on our production-ready beta platformto validate features, gather developer feedback, and identify issues early
• Work on solutioning initiativesthat simplify integration patterns and reduce implementation complexity
• Partner directly with engineering teamsto influence API design, tooling, and platform capabilities from a developer-first perspective
• Represent the team in client meetingsto guide partners through integration processes and gather feedback
• Track and improve key developer experience metricssuch as time-to-first-call, time-to-certification, and developer satisfaction
• Identify creative solutions and execute on iterative deliveryin collaboration with engineering
• Proactively identify issues, determine resolutions, and communicate status to stakeholders

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

Experience leadinginitiativesand acting as product ownerin an agile environment

Ability to structure, manage, and coordinate complex workstreams and processes with multiplestakeholders

Demonstrated ability to collaborate and influence successfully within a highly matrixedorganization

Hands-on experience building, launching, and using APIs, developer portals, developer documentation, sandbox experiences, SDKs in eCommerce and payments with a track record of business impact at scale

Strong knowledge of API technologies and tools such as RESTful, Postman, Swagger, Github

Proven track record partnering with engineers and architects to design consistent and easy to integrate APIs that power business critical processes at scale, under high peak load, and with minimal latency

Strong passion for optimizing developer experiences and high empathy for the developer community

Extreme attention to detail

Ability to fully understand technical architecture, APIs and overall system design

Working well within a heavily matrixed organizations, multi-national experience is a plus

Ability to use data to prove or disprove hypotheses and inform the product roadmap

Excellent verbal presentation and written communication skills to confidently interact with stakeholders at all levels

Subject matterexpertisein payments and/or ecommerce processing, with relevant experience in product and feature delivery.

Demonstrated knowledgein identity and access management, including varied authentication protocols (OAuth, OpenID, FIDO2, etc.)

Possess a unique combination of productexpertise, problem-solving ability,attention to detail, andcomfortablewith rapidchanges.

Team oriented, collaborative, and flexible, with excellent presentation skills, including strong oraland writing capabilities.

Detail oriented andhighly executionfocusedby working in conjunction with various counterpartsacross multiple functional groups.

Demonstrated thought leadership and aptitude to think creativelytoidentifynew ways to innovateand differentiate products with evidence of tangible business results.

Fluency in PowerPoint, Excel and JIRA/JIRA Align Experience.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 146,200.00 to 233,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.