Security Officer - Front Desk Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Coordinator in Phoenix, AZ, you will serve and safeguard clients in a range of industries. As a Front Desk officer with Allied Universal, you will be the first point of contact at a professional office location, helping to manage access, issue badges, respond to alarms, and support a welcoming lobby experience. You will monitor activity using onsite systems, document incidents, and communicate clearly with visitors and staff. Join a team that is agile, reliable, and innovative, where a caring culture and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $22.40 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Staff the front desk to assist with access control activities such as greeting visitors, verifying identification, issuing visitor credentials, and directing guests to the appropriate location.
• Monitor alarms, cameras, and/or other security-related systems from the front desk and report unusual activity according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner and notify the appropriate contacts as required.
• Complete required reports and logs, including incident documentation, shift activity summaries, and visitor records, following site-specific requirements.

Minimum Requirements:

• Have 2+ years of security experience.
• Be 21+ years of age.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.