Information Management Specialist

JOB TITLE: Information Management Specialist

LOCATION: Remote/Telework

BENEFITS: Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks' Paid Time Off

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

We are seeking an Information Management Specialist to support the organization's information governance, records management, and data management initiatives. The ideal candidate will ensure the proper collection, organization, storage, retrieval, and protection of information assets in accordance with company policies, regulatory requirements, and industry best practices.

This role works closely with cross-functional teams to maintain data integrity, improve information workflows, and support compliance and operational efficiency.

Develop, implement, and maintain information management policies, procedures, and standards
• Organize and manage electronic and physical records in accordance with retention schedules
• Ensure compliance with applicable federal, state, and organizational records management regulations
• Maintain and update document repositories, databases, and records management systems
• Support audits and compliance reviews by providing required documentation and reports
• Monitor information lifecycle processes, including creation, storage, retrieval, archiving, and disposition
• Provide training and guidance to staff on records management and information governance best practices
• Coordinate with IT and cybersecurity teams to ensure data security and access controls
• Identify opportunities to improve document workflows and automate information processes
• Assist in the development of reporting dashboards and metrics related to information management
• Support special projects and process improvement initiatives

• Bachelor's degree in Information Management, Library Science, Business Administration, Information Systems, or related field (or equivalent experience)
• 3+ years of experience in records management, information governance, or data management
• Knowledge of records retention policies and regulatory compliance requirements
• Experience working with document management systems or enterprise content management platforms
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational skills with high attention to detail
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience supporting federal or government environments
• Familiarity with information governance frameworks and standards
• Experience with SharePoint, document repositories, or case management systems
• Records management or information governance certifications (e.g., CRM, CIP, etc.)
• Knowledge of data privacy and cybersecurity best practices

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.