VP, Enterprise Technology Initiatives

Role Summary

As the bridge between strategy and execution, you will own and coordinate the delivery and adoption of associate impacting technology changes across the enterprise, ensuring the changes are planned, communicated, executed and sustained with appropriate stakeholder engagement and measurement. You will own the roadmap for enterprise-wide initiatives that move the needle on driving associate satisfaction and productivity through digital transformation, innovation and proactive change management.

This role sits within the IT organization and is responsible for driving a portfolio of enterprise initiatives that materially affect the associate experience across the organization. The role acts as an enterprise initiative owner-providing clarity, structure, change management and momentum-while partnering closely with Information Security (Infosec) and Enterprise Technology Operations (ETO) teams who are accountable for technical execution, and Corporate Communications, who are responsible for developing and executing effective communications plans to drive desired outcomes.

The role combines strategic thinking, strong program leadership, collaboration and stakeholder influence to translate enterprise priorities into well-defined, outcomes-driven initiatives. The position manages one to two direct reports and serves as a critical integrator across technology, security, operations, comms, HR and business stakeholders.

Summary position purpose:

Own and coordinate the peopleside adoption of technology changes across the enterprise, ensuring changes are planned, communicated, executed and sustained with appropriate training, stakeholder engagement and measurement.

Key Responsibilities:

Enterprise Initiative Leadership

• Own and drive a defined set of enterprise-wide initiatives that directly impact associate experience (e.g., productivity, digital workplace, access, onboarding, collaboration, security usability).
• Develop the change plan and prepare leaders: articulate the rationale for the change, set change objectives and map a project timeline built around key moments that matter to affected employees.
• Translate enterprise tech priorities into clear initiative charters, success metrics, milestones, and delivery plans.
• Ensure initiatives remain outcome-focused, value-driven, and aligned with broader IT and enterprise strategy.

Associate Experience Focus/Change Management

• Assess impact and prioritize support: create a consolidated view of technology changes affecting employees, run impact-assessment matrices, and apply tiered support to allocate resources efficiently.
• Partner with Corporate Communications to develop comprehensive associate adoption strategies utilizing multi-modal channels and strategies to ensure new technologies are embraced by the workforce.
• Champion the associate perspective across initiatives, ensuring solutions balance security, reliability, and usability.
• Use data, feedback, and experience metrics to inform prioritization and continuous improvement.
• Identify friction points in the associate journey and proactively propose technology-enabled improvements.

Program & Stakeholder Orchestration

• Cocreate with stakeholders: partner with business leaders, HR, Corporate Communications, IT delivery teams and selected affected employees to develop timelines and execution plans.
• Act as the primary point of accountability for initiatives' progress, risks, dependencies, and decisions.
• Partner closely with Infosec and ETO teams who are responsible for solution design and execution, ensuring alignment without duplicating execution ownership.
• Coordinate across IT, HR, Legal, Compliance, Finance, and business leaders to resolve trade-offs, manage interdependencies, and drive timely decisions.
• Lead executive-level communications, including progress updates, issue escalation, and value realization.

Team Leadership

• Manage and develop one or two direct reports, setting clear goals, priorities, and development plans.
• Provide coaching on program leadership, stakeholder management, and enterprise execution.
• Foster a culture of accountability, collaboration, inclusion, and continuous improvement.

Governance & Value Realization

• Establish lightweight governance to ensure initiatives are well-scoped, appropriately resourced, and delivering expected outcomes.
• Track and report on benefits realization, including experience improvements, risk reduction, and operational efficiency.
• Ensure initiatives comply with enterprise standards, security requirements, and architectural principles.

Required Qualifications

• 15+ years of experience in IT, technology transformation, program leadership, or enterprise initiatives.
• Bachelor's degree in IT or related field required. PMP, PROSCI and/or Agile certifications preferred.
• Proven experience leading complex, cross-functional initiatives in large, matrixed organizations.
• Proven experience managing and communicating large scale employee impacting changes
• Strong understanding of enterprise IT domains, particularly Technology Operations and Information Security.
• Demonstrated ability to influence without direct authority and navigate competing priorities.
• Experience managing small, high-impact teams.
• Experience driving associate or employee experience initiatives at enterprise scale.
• Familiarity with digital workplace technologies, identity/access, endpoint management, or collaboration platforms.
• Experience working with executive leadership and presenting to senior governance forums.
• Background in professional services or large-scale transformation environments.
• Exceptional ability to translate "tech-speak" into value-driven narratives for non-technical associates.

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