Operations Manager

OVERVIEW:

The Operations Manager oversees efficient, compliant operations across all Silicon Valley Coordination facilities by standardizing procedures, supervising staff, and managing property, risk, and fleet functions. This role supports organizational continuity and strengthens leadership by implementing effective operational systems and administrative improvements.

DUTIES AND RESPONSIBILITIES:

Administrative

• Develop reporting and workflow processes for a safe, efficient workplace
• Prepare and use documents required for record keeping and partner accountability
• Maintain workflow by documenting actions, communicating updates, and identifying needs
• Lead administrative projects by improving systems, adopting technology, and reallocating resources

Risk & Compliance Management

• Report and process general and property liability claims
• Track and support risk management claims for all county units and programs
• Communicate with Divisional Headquarters on risk-related needs
• Process Certificate of Insurance requests
• Ensure first aid kits and safety supplies are stocked
• Ensure staff are trained and prepared for emergencies

Fleet & Driver Safety

• Oversee fleet drivers
  
  
  
  • Manage hiring for new drivers
  • Oversee Driver Safety Training
  • Ensure driver documentation meets DOT standards
  
  
  
  
• Report and process vehicle liability claims
• Manage fleet maintenance, safety, and records
• Maintain the Emergency Canteen and keep supplies ready for deployment

Facilities Operations

• Oversee Salvation Army facilities across the Silicon Valley Coordination
  
  
  
  • Maintain facility cleanliness and upkeep
  • Identify and address hazards
  • Ensure buildings and grounds remain in good condition
  
  
  
  
• Manage property and project contracts and contractors
• Ensure facility safety and regulatory compliance
• Use Upkeep software to track repairs, maintenance, and inspections

Supervisory Responsibilities

• Supervise maintenance and transportation staff, including annual evaluations
• Other related duties as required

EDUCATION AND EXPERIENCE:

• Experience in supervising and property management (3 years required)
• Valid driver's license (required)
• Bachelors degree in office administration or related field (preferred)
• Experience in scheduling and recording keeping
• Experience managing and supervising projects

SKILLS AND ABILITIES:

• Project management skills
• Ability to work effectively in a team or independently
• Strong organizational skills to manage multiple projects
• Proficiency in computer and Microsoft programs

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

• Ability to lift, push, pull, twist, turn up to 25 lbs.
• Ability to walk facilities, climb stairs, and remain on feet for most of the workday

ADA Statement

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army's religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

At-Will:

Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.