Lead Business Solutions Analyst - Remote

The Lead Business Solutions Analyst plays a key role in defining, designing, and optimizing business processes and system functionality across the organization. This role formulates and defines business scope and objectives through research, analysis, and a strong understanding of industry and organizational needs. The analyst performs functional analysis, requirements gathering, application configuration, testing, and solution design to support complex business functions.

The Lead Analyst is responsible for conducting prototypes, developing functional specifications, mapping data and functions, and configuring application modules. This position requires deep knowledge of endtoend business processes to identify gaps, recommend improvements, and deliver effective system solutions. Responsibilities may also include security setup, user documentation, interface and data migration support, and occasional light programming to develop necessary workarounds.

• Performs highly complex systems process analysis, design, and simulation across multiple platforms and/or cross-functional business areas.
• Serves as the primary resource for analysis, configuration, and implementation of packaged applications within a major operating unit or business function.
• Formulates and defines system scope and objectives based on user needs and industry requirements.
• Develops or modifies procedures to solve complex business challenges, considering system capacity, limitations, and desired outcomes.
• Analyzes user needs and documents detailed functional and system requirements.
• Applies advanced knowledge of systems analysis and considers broader business implications when recommending solutions.
• Supports multiple modules or functional areas with deep subjectmatter expertise.
• Provides technology direction for shortterm planning and business roadmapping.
• Delivers support to end users for configured or internally developed applications.

• Resolves highly complex issues, often partnering with other experts.
• Identifies subtle design or performance concerns and implements creative, flexible solutions.

• Understands full business process life cycles and aligns IT strategies to solve complex operational challenges.

• Drives behavior change through intentional, goaloriented communication and influencing skills.

• Defines project scope, objectives, and requirements.
• Develops project schedules, financial plans, risk mitigation strategies, communication plans, change control processes, and resource plans.
• Builds collaborative, teamfocused project environments.

• Estimates resources for large, multidepartment projects involving multiple technologies or highrisk business needs.

• Ensures customer needs are met directly or through coordinated handoffs.
• Proactively builds relationships and identifies opportunities requiring crossdepartmental, highly complex solutions.

• Bachelor's degree in a related field, specialized training, or equivalent work experience.
• Deep understanding of information systems, business processes, and organizational drivers for success.
• Expertise in requirements management, workflow diagramming, and use case development.
• Strong knowledge of process design, reengineering, and documentation methodologies.
• Experience producing highquality deliverables and supporting full Software Development Life Cycle (SDLC).
• Strong vendor management, communication, and project management skills.

• Eight (8) years of relevant technical or business experience.

• Advanced skills in process analysis, business requirements documentation, and solution design.
• Strong analytical and criticalthinking capabilities.
• Ability to lead projects, mentor others, and collaborate across IT and business teams.
• Excellent verbal and written communication skills.
• Ability to work independently under limited direction and handle complex, crossfunctional initiatives.