Security Officer - Flex Front Desk Coverage

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Front Desk Coverage in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer in a commercial real estate location, you will welcome visitors, manage access, verify credentials, monitor security-related activity via cameras and systems, and communicate concerns to onsite teams. You will support a professional lobby experience with strong customer service while helping to deter unwanted activity through presence and attention to detail. At Allied Universal, you will work with a caring, agile team that values reliability, innovation, teamwork, and integrity.

Position Type: Flex

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and contractors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access control at the lobby desk, including verifying identification, managing visitor sign-in, issuing temporary credentials, and directing guests to the appropriate locations.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, documenting details, and coordinating with property management and/or emergency services as required.
• Monitor cameras, alarms, and building systems as assigned, and report irregular activity, maintenance concerns, and/or policy violations through required reporting channels.
• Maintain detailed logs and complete incident reports, shift activity reports, and other required documentation to support security-related operations at the location.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Loss prevention experience is preferred.
• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.