Security Officer - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate multifamily community, you will be a welcoming first point of contact for residents, guests, and vendors while helping maintain a secure environment. You will monitor access, manage visitor check-ins, observe cameras and alarms, respond to security-related concerns, and document incidents with clear communication. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to every interaction.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, prospective residents, vendors, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk.
• Control access at the lobby and amenity entrances by verifying identification, processing visitor and contractor check-ins and/or check-outs, issuing temporary credentials as directed, and maintaining sign-in logs.
• Monitor alarms, CCTV, intercoms, and building management notifications as assigned, and report suspicious activity or maintenance concerns to the appropriate contact.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to property management and/or emergency responders as required.
• Complete shift reports and required documentation, support package and key control processes as assigned, and communicate pertinent information during shift handoffs in accordance with Allied Universal policies.

Minimum Requirements:

• A state, county, or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.