Security Officer - Concierge Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Concierge Desk in Louisville, KY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a fast-paced tech and telecom location as a Front Desk Officer, where you will be the first point of contact for employees and guests. You will help manage access control, support visitor check-in and badge verification, monitor security-related activity at the lobby, and document incidents and requests using a computer or tablet. Bring a people-first mindset, clear communication, and integrity while working as one team.

Position Type: Full Time

Pay Rate: $18.57 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors and employees at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access to the location by greeting and directing guests, verifying identification and/or appointments, issuing temporary credentials per policy, and maintaining visitor and delivery logs.
• Monitor security-related systems from the front desk such as cameras, alarms, and communications equipment, and report irregular activity according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and escalating to site leadership and/or emergency services as needed.
• Support a professional lobby environment by answering phones, routing calls, coordinating with building management and/or onsite teams, and providing clear directions and information.

Minimum Requirements:

• Have 2+ years of security experience.
• Access control and/or badge experience is preferred.
• CPR and/or First Aid certification is preferred.
• Be comfortable using a computer and/or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.