Rental Operations Reporting Support and Coordinator

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
• 401(k) with match
• Competitive wages
• Company laptop
• Paid time off
• 10 paid holidays

Responsibilities:

Alta Equipment Group - Material Handling is seeking a full-time Rental Operations Reporting Support and Coordinator for our Livonia, MI headquarters. The Rental Operations Specialist ensures the accuracy, organization, and usability of rental operational data while supporting administrative coordination for the rental leadership team. This role works directly inside business systems to maintain records, process transactions, and validate operational activity. The position builds reliable reporting by cleaning and analyzing data, identifying trends that impact utilization and performance, and supporting SOX compliance and internal audit requirements. The role combines rental coordination, operational reporting support, system record maintenance, and administrative support for the rental leadership team.

The primary responsibilities of the position consist of, but are not limited to:

Rental Coordination and Customer Support

• Identify customer rental needs and coordinate equipment availability.
• Arrange equipment transfers, deliveries, returns, and replacements.
• Monitor fleet availability, utilization, and equipment returns.
• Support repair and maintenance scheduling for rental equipment.
• Close rental deals from inbound inquiries and outbound calls.
• Provide customers with guidance on equipment selection.
• Support the outside sales team with rental opportunities.
• Maintain strong customer and vendor relationships.

Operations and Fleet Support

• Assist branches with rental transactions and contract setup.
• Coordinate equipment sourcing for rental placements.
• Help ensure rental equipment is properly tracked and maintained.
• Support operational coordination during periods of increased rental activity.

Reporting and Data Support

• Assist with maintaining operational reports using Excel and Power BI.
• Review rental data for accuracy and help identify data errors.
• Support reporting related to utilization, equipment activity, and billing accuracy.
• Assist leadership with requested reports and operational information.

System Records and Administrative Support

• Maintain equipment and contract records within the ERP system.
• Assist with purchases, receiving, and inventory adjustments.
• Maintain work orders and preventive maintenance records.
• Support documentation related to contracts, pricing programs, and rental activity.
• Schedule meetings, track action items, and assist with department coordination.
• Support special projects and operational initiatives as needed.

Incorporate Alta's Guiding Principles into daily activities.

Performs other duties as assigned.

Consistent, regular, and reliable attendance including being ready for work at the designated start time.

Qualifications:

• Expert level Microsoft Excel
• Complex formulas and nested functions
• Pivot tables and large dataset management
• Data validation and auditing
• Power Query strongly preferred
• Intermediate Power BI experience
• Data modeling fundamentals
• Report publishing and maintenance
• Experience transacting within business or ERP systems
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities with high attention to detail
• Experience with Infor and Microsoft Dynamics 365 highly preferred
• Equipment rental, fleet, dealership, or operational industry background preferred but not required
• Basic SQL knowledge would be a plus
• Exposure to SOX controls or audit processes experience
• Experience supporting operational leadership teams
• 4 years of overall experience preferred
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Intermediate; Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills - E-Emphasys/eXtend systems

Physical Demands/Work Environment:

• Physical/Sensory Functions: Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl; Regularly will sit, use hands, talk/hear.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Frequently will lift up to 10 pounds
• Work Environment: Occasionally will work near wet or humid conditions (non-weather), work near moving mechanical parts, work in high, precarious spaces, outdoor weather conditions, vibration

About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!