New

Telecommunications Analyst I

Rutgers University

life insurance, employee discount

United States, New Jersey, Piscataway

Mar 17, 2026

Position Details

Position Information

Recruitment/Posting Title	Telecommunications Analyst I
Job Category	Staff & Executive - Information Technology
Department	OIT - Enterprise Infrastructur
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey is seeking a Telecommunications Analyst I in the Enterprise Infrastructure Telecommunications Division within the Office of Information Technology ( OIT). The Telecommunications Analyst I will be reporting to the Managing Telecommunications Analyst for Network Operations & Architecture ( TDNOA). This is a technical position that performs daily activities within the Rutgers University network operations teams. Responsibilities include maintenance and service duties for the telecommunications room, redundant power services, and HVAC. Respond to and resolve urgent and routine service outage escalations. Coordinate proactive service improvements with minimal or no service interruptions. This position updates procedures, documentation, reports, and TDNOA tools and resources. Supports University IT. Among the key duties of this position are the following: Install, decommission, troubleshoot, maintain, and inspect equipment and telecommunications room power systems, including UPS (Uninterruptible Power System), PDU (Power Distribution Unit), data cabling, and supporting components. Respond to and resolve urgent and routine service outage escalations; coordinate proactive service improvements with minimal or no service interruptions. Receive and respond to assigned service ticket requests, incidents, and problem reports. Survey, support, and analyze wired and wireless network infrastructure. Perform equipment delivery, transport, removal, securing parts and supplies, and equipment tracking. Network equipment service provisioning, monitoring, and device configuration.
FLSA	Nonexempt
Grade	24B
Salary Details
Minimum Salary	34.990
Mid Range Salary	41.930
Maximum Salary	49.760
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status	Full Time
Working Hours
Standard Hours	37.50
Daily Work Shift
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position requires a fully on-site work arrangement and may be eligible for a compressed workweek or a flex workday schedule. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description	HPAE 5094
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor's degree in a technical field. Equivalent education, experience and/or training may be substituted for the degree requirements.
Certifications/Licenses	Must have a valid driver's license.
Required Knowledge, Skills, and Abilities	Must be able to demonstrate practical telecommunications/networking skills, possess knowledge of the principles and practices of telecommunications/network system planning and have working knowledge of routine local data networking technologies. Must be able to work well with peers and senior staff in a team-oriented and cooperative environment. Experience working in/with network infrastructure, operations team, NOC or call center environment. Demonstrate strong communications, consultative and interpersonal skills, including oral, written and presentation. Must mechanical skills, basic computer skills, basic understanding of UPS and PDU equipment, basic understanding of data network cabling, basic electrical and HVAC system knowledge.
Preferred Qualifications	The following network and service management applications represent the primary tools & resources used: Network & Service Management Software; Applications ServiceNow Ticket/Work Order Systems.
Equipment Utilized
Physical Demands and Work Environment	PHYSICAL DEMANDS: Standing, sitting, walking, talking, or hearing. No special vision requirements. While performing the duties of this job, the employee is frequently required to bend, stoop, twist, crouch/squat, kneel/crawl, sit and stand. The employee is regularly required to use their hands to utilize tools, perform cabling activities, and handle equipment. The employee is regularly required to reach with hands and arms. The employee must occasionally lift, carry, push, pull, and move up to 50 pounds. WORK ENVIRONMENT: This individual spends time working in office and field environments. The office environment is standard with low to moderate noise. The field environments vary from site to site and include Telecommunications Rooms, Data Centers, Main Distribution Frame (MDF), and Independent Distribution Frame (IDF) areas. Noise in field areas is low -heavy, and temperature and area dimensions vary. Travel across and between Rutgers University Campus sites is required.
Special Conditions

Posting Details

Posting Number	26ST0503
Posting Open Date
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Piscataway (RBHS)
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement