Cloud Monitoring/ Observability Engineer (TANTUS)

Cloud Monitoring/ Observability Engineer (TANTUS)

What to expect when you join Tantus, a Sikich Subsidiary

Team members at Tantus, a Sikich Subsidiary have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through diverse perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth - for our clients, for ourselves and for our communities.

The professional services landscape continues to evolve. For Tantus, a Sikich Subsidiary, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you. Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Tantus, a Sikich Subsidiary has developed into a highly regarded provider of professional services and a sought-after employer of choice.

Do you want to work with other skilled and agile practitioners who thrive on challenge and growth? We believe everyone has untapped potential. That's why we lead with vision and act fast, pairing deep expertise with practical solutions. Our teams cut through complexity and deliver real impact. It's our hope that you find more than just a job. At Tantus, a Sikich Subsidiary, you'll find optimism, clear insights and genuine warmth, without egos.

Are you ready to grow with us?

Position summary

Sikich is seeking a skilled Observability Engineer with deep expertise in New Relic and other observability tools to help design, implement, and manage our monitoring and observability infrastructure. You will work closely with engineering, DevOps, and site reliability teams to ensure application performance and reliability through actionable telemetry and insights.

Clearance: This position supports a federal contract and requires U.S. citizenship or lawful permanent resident (Green Card holder) status, as well as the ability to obtain a Public Trust clearance.

What will you do in this role?

• Design and implement observability solutions using New Relic and other observability tools, including custom dashboards, alerts, and instrumentation.
• Collaborate with development and DevSecOps teams to define monitoring requirements and SLIs/SLOs.
• Optimize performance and troubleshoot issues using logs, metrics, and traces.
• Integrate New Relic with CI/CD pipelines and other monitoring tools.
• Lead efforts to mature the observability practice across the organization (standardization, training, documentation).
• Work with federal stakeholders to set up and manage an Observability Center of Excellence.
• Participate in on-call rotation and incident response to provide insights from observability data.
• Stay up-to-date with New Relic feature releases and observability trends.

What do you need to succeed in this role?

• Ability to design and implement observability solutions using New Relic required.
• Degree in Computer Science, Mathematics, Engineering, or equivalent professional experience
• 5+ years of experience in observability, Site Reliability Engineer, DevOps, or infrastructure engineering roles
• At least 7 years overall IT SDLC and Cloud experience.
• 2-3+ years specifically focused on observability platforms
• A working knowledge of AI/ML-driven monitoring solutions.
• SLI/SLO/SLA Mastery: Ability to translate business requirements into technical Service Level Indicators and Objectives
• Dashboarding: Ability to create high-level executive "single pane of glass" views as well as granular technical dashboards.

Additional Requirements:

Tooling & Platform Proficiency:

• Expertise in New Relic: Advanced knowledge of NRQL (New Relic Query Language), APM, Infrastructure monitoring, Synthetics, and Workloads.
• OpenTelemetry (OTel): Experience implementing vendor-neutral instrumentation for traces, metrics, and logs.
• Log Management: Proficiency in ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, or New Relic Logs.
• Dashboarding: Ability to create high-level executive "single pane of glass" views as well as granular technical dashboards.
• Exposure to AIOps tools: New Relic AI, Moogsoft, BigPanda, or similar

Engineering & Infrastructure

• Programming/Scripting: Proficiency in languages like Python, Go, or Java for custom instrumentation and automation.
• Infrastructure as Code (IaC): Experience using Terraform or CloudFormation to deploy monitoring configurations at scale.
• CI/CD Integration: Skills in integrating observability gates into pipelines (e.g., Jenkins, GitLab CI, GitHub Actions) to automate performance testing.
• Cloud Platforms: Strong understanding of AWS, Azure, or GCP, particularly how to monitor serverless (Lambda) and containerized (Kubernetes/EKS) environments.

SRE & Governance

• SLI/SLO/SLA Mastery: Ability to translate business requirements into technical Service Level Indicators and Objectives.
• Center of Excellence (CoE) Management: Experience defining standards, best practices, and governance models for multi-tenant environments

Nice to Haves

• Certifications in New Relic or AI/ML frameworks, nice to have.
• Experience with other observability tools (Datadog, Site 24x7 and WhatsUpGold).
• Experience working with "Federal Stakeholders" to align technical monitoring with mission-critical goals.
• A track record of conducting workshops or writing documentation to upskill development teams on observability.

In compliance with this state's pay transparency laws, the midpoint of the salary range for this role is $150,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

In addition, specific skills/experience required are as follows:

Values driven - You embody and model absolute integrity and servant leadership and you have a bias for action and continuous innovation.

Uncompromising problem solver - You see opportunities in every business challenge and can develop, articulate and implement solutions.

Collaboration - You are a relationship builder across all levels of the organization and across all business units.

Instills trust - You do what you say, without ego, and you follow through on commitments consistently and credibly.

Impact & influence - You are relentlessly focused on making a difference and can gain support for ideas, proposals and solutions. You get others to act, with or without formal authority, to advance initiatives and objectives.

About Tantus, a Sikich Subsidiary

Tantus, a Sikich Subsidiary, offers the public and private sectors a diverse platform of professional services across consulting, technology and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams and communities accelerate success.

Tantus, a Sikich Subsidiary, has approximately 2,000 team members and operates across North America, EMEA and APAC.

Tantus, a Sikich Subsidiary Total Rewards

Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Sikich also takes pride in prioritizing team members' health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors.

Some examples of our many benefits:

Tantus, a Sikich Subsidiary maintains a Flexible Time Off (FTO) Policy. We encourage every full-time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Tantus, a Sikich Subsidiary, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization.

Tantus, a Sikich Subsidiary will also recognize paid holidays during the year and strives to permit employees to have time off the last week of the calendar year when client and project work permits.

Tantus, a Sikich Subsidiary offers a comprehensive wellness program to engage, challenge and empower team members to take responsibility for their wellbeing. Activities can be tracked through our wellness provider to obtain gift cards and other rewards.

We also offer:

• Flexible work arrangements
• Health, dental, vision, life, and accident/death/disability insurance options
• HSA employer contribution
• Eleven (11) paid holidays annually.
• A robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
• 401(k) with employer contributions
• Tuition reimbursement
• Generous employee referral bonus program
• Client referral bonus program
• Pet insurance
• FORCE - Tantus, a Sikich Subsidiary community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities.

Want to learn more? Visit our Careers website or Glassdoor profile.

Tantus, a Sikich Subsidiary is an Equal Opportunity Employer M/F/D/V

Sikich currently practices in an alternative practice structure in accordance with the AICPA Professional Code of Conduct and applicable law, regulations, and professional standards. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients. Sikich LLC has a contractual arrangement with Sikich CPA LLC under which Sikich LLC provides Sikich CPA LLC with professional and support personnel and other services to support Sikich CPA LLC's performance of its professional services, and Sikich CPA LLC shares certain client information with Sikich LLC with respect to the provision of such services.