Product Owner III

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

As Product Owner III, you'll be responsible for maximizing the value delivered by an agile product team. This role is focused on translating product vision and strategy into clear, actionable work - ensuring the team is always solving the right problems in the right order according to business value.

You'll work closely with manufacturing, clinical, engineering, and design partners to ensure solutions are usable, valuable, and feasible in real-world operations.

This is a highly collaborative, hands-on role ideal for someone who thrives in agile delivery, loves working closely with teams, and takes pride in turning complex needs into clear priorities.

We're looking for a SaaS Product Owner to lead the delivery of product capabilities that customers love-balancing user needs, business goals, and technical feasibility. You'll own the product backlog, translate strategy into executable work, and partner closely with Engineering, Design, Customer Success, and stakeholders to ship high-quality features in an iterative, data-informed way

Own and continuously refine the product backlog: write clear user stories, define acceptance criteria, and prioritize work based on customer value and business impact.
• Partner with Product Management and stakeholders to translate product strategy into roadmaps, releases, and sprint goals.
• Lead discovery and definition: customer interviews, workflow mapping, requirements, and scope tradeoffs.
• Collaborate daily with Engineering and Design to clarify requirements, unblock delivery, and make fast, informed decisions.
• Define and track success metrics (adoption, activation, retention, NPS/CSAT, conversion, churn, ARR impact) and use insights to iterate.
• Validate solutions through prototypes, betas, A/B tests, and customer feedback loops.
• Manage cross-functional dependencies and communicate status, risks, and scope changes clearly.
• Ensure releases are "ready for customers" with documentation, enablement, and go-to-market coordination.
• Continuously balance user needs, business value, and technical considerations
• What Success looks like:
  • High-quality, well-groomed backlog that enables predictable delivery
  • Improved feature adoption/activation and measurable customer outcomes
  • Reduced churn drivers through usability and workflow improvements
  • Faster cycle time from idea shipped learned
• Translate Vision into Execution
  • Partner with Product Managers, Technology leads and business stakeholders to understand product vision, goals, and outcomes
  • Break down initiatives into incremental, valuable deliverables for the team
  • Ensure day-to-day work aligns with strategic intent and priorities
• Support Agile Delivery
  • Act as the primary product voice for the development team
  • Participate actively in sprint planning, reviews, and retrospectives
  • Be available to clarify requirements, answer questions, and make scope trade-off decisions quickly
• Collaborate in Discovery
  • Work with design, engineering, and stakeholders to validate ideas through discovery, feedback, and experimentation
  • Help test assumptions using prototypes, data, and user feedback
  • Incorporate learnings into backlog refinement and prioritization
  • Deliver Value and Measure Impact
  • Define and track success metrics for delivered features
  • Support release planning and post-launch validation
  • Use data and feedback to continuously improve outcomes
  • Partner Across the Organization
  • Collaborate with manufacturing, clinical, operational, and technical teams
  • Ensure solutions are practical, scalable, and aligned with real operational workflows
  • Communicate priorities, progress, and trade-offs with clarity and transparency

• 3-5+ years working as a Product Owner, Business Analyst, or similar agile role
• Hands-on experience working with agile product teams (Scrum, Kanban, or hybrid)
• Experience supporting operational, manufacturing, or workflow-driven products is a plus
• 3+ years of experience as a Product Owner, Product Manager, or similar role shipping SaaS products.
• Comfortable making prioritization decisions and trade-offs
• Skilled at stakeholder collaboration and expectation management
• Familiarity with tools such as Jira, Aha!, Confluence, Lucid, or similar
• Excellent communication and facilitation abilities
• Strong ability to convert ambiguous needs into well-scoped requirements and prioritized plans.
• Experience working with Agile/Scrum teams and backlog tools (Jira, Azure DevOps, Rally, etc.).
• Comfort partnering with technical teams on APIs, integrations, data, performance, and security considerations.
• Strong communication skills with the ability to align stakeholders and drive decisions.
• Data-informed mindset: ability to define metrics, interpret usage data, and make tradeoffs.
• Experience with B2B SaaS, multi-tenant platforms, and enterprise customers is a plus
• Familiarity with product analytics (Amplitude, Mixpanel, GA), experimentation, and SQL basics is a plus
• Experience with integrations (REST APIs, webhooks), identity (SSO/SAML/OAuth), or compliance (SOC 2, HIPAA, GDPR) is a plus
• CSPO/PSPO certification is a plus
• Desired Traits
  • Love working closely with business and engineering teams to ship meaningful outcomes
  • Enjoy turning ambiguity into clarity and action
  • Believe great products come from strong collaboration and trust
  • Care deeply about usability, value, and real-world impact
  • Are energized by mission-driven work that improves lives
• Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.

• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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