New

Client Services Account Manager

Taylor Corporation
paid time off, 401(k)

4001 Lexington Avenue North (Show on map)
Mar 18, 2026
Let Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you. Ready to reach your potential? It's time to look at Taylor. Your Opportunity: Venture Solutions, a branch of Taylor Corporation, is looking for an Account Manager to join the team! In this position, you will provide our customers with positive, consultative, service-based experiences to improve their satisfaction and retention! This location adheres to the Federal Information Security Management Act (FISMA). All employees must undergo a federal background check, which requires U.S. citizenship. Your Responsibilities: Maintain relationships with clients by providing support, information, and guidance, which may include researching and recommending new opportunities and profit and service improvements Inform client(s), key internal team members and account management team of project status and verify schedules on an ongoing basis Keep in constant contact with our clients by attending regularly scheduled meetings, either in-person or by telephone, and via email communication Continually move projects forward by managingmilestones, check-in communications, and deadlines Must be able to manage multiple accounts, programs/projects/tasks, as assigned by Client Services Manager, at any given time in an environment which is driven by regulations and deadlines Coordinate, track and manage all aspects of print production and mailing Identify and correct flaws, inconsistencies or ambiguities in the client's instructions and specifications. Identify primary steps, or tasks, that are required to complete a project. Develop program/project flowcharts to facilitate efficient and accurate workflows Identify areas to streamline processes, reduce opportunities for error and continuously improve our client services team Coordinate with Sourcing regarding acquisition and timely delivery of outside services or materials purchases Responsible for timely and accurately invoicing. May include forecasting as requested by Finance and/or Sales Facilitate effective cross-functional communications between Venture teams and client teams Build and maintain strong internal team relationships Initiate internal quality systems documentation to identify issues with workflow processes and documents, as identified internally as well as by client reporting Proactively identify issues, engage appropriate departments/staff to conduct investigations, determine root cause and resolution Initiate and conduct pre and post-project reviews when necessary You Must Have: Previous Account Management or Client Service experience Excellent verbal and written communication skills Strong time management and ability to prioritize projects Strong analytical and problem-solving skills Proficient in Microsoft Office product suite (Word, Excel, Outlook, Teams, and PowerPoint).Pivot table experience is a plus. Project management experience - including implementation, on-going oversight, and analysis of processes and results - with proven ability to oversee a project from beginning to end Experience with data analytics, statistics,and data logic We Would Also Prefer: 2+ years' experience in data processing, programming and direct mail/print production A 4-year bachelor's degree is strongly preferred in Business, Marketing, Communications, or a related field, or relevant and equivalent working experience Financial, insurance, print, and/or compliance driven industry experience Theanticipatedannual salary range for this position is $60,000 - $70,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one componentof Taylor Corporation's total compensation and benefits package for employees. About Taylor Corporation One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands. With more than 50 years of categoryexpertiseand10,000 employeesspanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and64 hoursof annual holiday pay. *The Employerretainsthe right to change or assign other duties to this position.* Taylor Corporationis an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.