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Financial Aid Counselor

University of North Texas - Denton
United States, Texas, Denton
1155 Union Circle (Show on map)
Mar 24, 2026
Title: Financial Aid Counselor Employee Classification: Financial Aid Counselor Campus: University of North Texas Division: UNT-Enrollment Management SubDivision-Department: UNT-Financial Aid & Schol-Gen Department: UNT-Financial Aid-164860 Job Location: Denton Salary: 40000.08 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families. Position Overview This position evaluates eligibility for and awards federal, state, and institutional financial aid and scholarships in full compliance with applicable regulations and policies. The role provides guidance to students and families on financial aid processes, adheres to established procedures in a fastpaced, teamoriented environment, and manages assigned specialized projects. Responsibilities include utilizing and updating various software applications and serving as a liaison between students, families, university departments, and relevant federal and state agencies. Minimum Qualifications Associate's degree and two years of office administration experience; or any equivalent combination of education, training and experience. Knowledge, Skills and Abilities Proficiency in Microsoft Office. Ability to problemsolve, multitask and organize in a fastpaced collaborative environment. Ability to effectively communicate. Preferred Qualifications Preferred candidates will have experience working in a financial aid office or related area, along with knowledge of university policies, procedures, and applicable federal and state regulations-or the ability to quickly learn them. They should bring strong customer service experience in diverse settings and be able to build and maintain effective working relationships. The role requires strong problemsolving and decisionmaking skills, the ability to work independently, and proficiency in Excel and data analysis. Effective public speaking skills are also essential. Required License/Registration/Certifications As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing. Job Duties Analyzes and processes financial aid and/or scholarship applications and determines eligibility for all aid programs according to federal, state and institutional regulations, policies and procedures. Analyzes and processes changes to need analysis, verification documents, satisfactory academic progress and professional judgment. Counsels and educates students and families regarding federal, state and institutional policies, procedures and regulations. Maintains and applies knowledge of Financial Aid Scholarships (FAS) Policy Manual and procedures and keeps abreast of information that impacts the functioning of the FAS department through the reading of related literature and by attending and participating in meetings. Participates in outreach initiatives that promote awareness of financial assistance and assists with preparing and conducting presentations. Accountable for follow-up communication with students/parents and other university personnel. Assists with developing training materials and providing training related to specialized tasks/projects. Physical Requirements Communicating with others to exchange information. Sedentary work that primarily involves sitting/standing. Repeating motions that may include the wrists, hands and/or fingers. Environmental Hazards No adverse environmental conditions expected. Work Schedule Monday through Friday, 8-5pm, with occasional nights/weekends. Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits For information regarding our Benefits, click here. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.